2730 Dupont Avenue South, #0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

 abc@xyz.com

Health Care ▪ Community Services ▪ Business Administration

Well-rounded and energetic professional with 10+ years experience seeks new challenge and opportunity to apply consummate skills in a health care or business environment.

♦ Key areas of Expertise ♦

   Social Services

   Program Development

   Program Implementation

   Special Needs Assistance

   Client Transportation

   Occupational Therapy Support

   Speech Therapy Support

   Administrative Support

   Data Management

   Educational Material Design

   Lab Research

   Leadership and Training

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Professional Profile                                                                  

• Self-motivated team player with diverse experience; social services, program development and implementation, client supervision, special assistance to the mentally challenged, client transportation, training and education classes, and research
• Organized and detail-oriented with proven track record; provide superior administrative support including data entry, document management, and scheduling

  Communicate technical and complex information easily and concisely

• Demonstrate diagnostic, problem-solving skills to those of diverse cultures; respond calmly to tough situations and translate individual needs into effective strategies for change and self-improvement
• Proficient in Microsoft Word and Excel

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Employment History                                                                    

Direct Support Specialist                                                                                          09/2007 C Present   

Star Services ▪ St. Paul, MN

   Actively support social services contractors throughout the Twin Cities metropolitan area

   Proficiently conduct classes in daily life skills to patients with traumatic brain injuries

   Skillfully provide administrative support to the personnel department; monitor telephone calls, manage scheduling, and enter data into the eEmpACT software system

 

Community Specialist                                                                                               03/2007 C 09/2007

Social Service Solutions ▪ Roseville, MN

   Participated in a day treatment program; provided employment advice, and transportation to individuals with developmental disabilities and mental illness

 

Program Technician                                                                                                  07/2003 C 06/2006

Workabilites Inc. ▪ Golden Valley, MN

   Efficiently assisted in development of behavior management programs; devised methods to manage and reduce bad behavior during work hours, and established a positive reward system for good behavior

   Implemented new behavior management programs and monitored success

   Designed and taught classes on various topics of interest to clients

   Successfully managed clients on the production floor

Service Planner                                                                                                         10/2002 C 06/2003

Opportunity Partners ▪ Plymouth, MN

   Boosted client awareness by providing instruction on center-oriented employment activities and community based employment opportunities

   Compassionately assisted with occupational therapy and speech therapy needs

   Collaborated with inter-disciplinary teams to organize client services including transportation, medical equipment, and finances

   Provided administrative support; maintained client documents, and produced reports including procedure and accident/incident reports

 

Instructor                                                                                                                  08/2001 C 10/2002

Opportunity Partners ▪ Plymouth, MN

   Transported clients to and from work; supervised clients while working in the community

   Attended to clients during meals and breaks; provided grooming and hygiene support as required

 

Living Skills Instructor                                                                                              08/1999 C 08/2001

Alternatives for People with Autism ▪ Brooklyn Park, MN

   Expertly defined and promoted a respectable lifestyle for adults with Autism

   Utilized strategic teaching methods to implement newly developed programs

   Prepared food and assisted residents during meals; provided daily grooming and hygiene support

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Previous Employment                                                                  

Lab Assistant, General Mills ▪ Golden Valley, MN                                                        03/1999 C 08/1999

Research Assistant, Mississippi Valley State University ▪ Itta Bena, MS                        08/1998 C 12/1998

Research Coordinator, Mississippi Valley State University ▪ Itta Bena, MS                   08/1996 C 07/1998

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Volunteer Activities                                                                   

   Volunteer, Allina Health Group/Abbot Northwestern ▪ Owatonna, MN                       06/1993 C 08/1993

   Student Representative, American Cancer Society ▪ Waseca, MN                           09/1991 C 05/1993

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Education                                                                                      

Bachelor of Science in Biology and Chemistry                                                                              2000

Mississippi Valley State University ▪ Itta Bena, MS