Highly talented and award-winning Sales and Operations Management Professional loxxxxxxing to provide superior sales and business leadership skills in new position.
Proven ability to increase sales, profits, and revenue as business/sales manager and owner.
Numerous Regional and National Awards for Customer Satisfaction from product manufacturers.
Consistent record of delivering double-digit and multi-million dollar sales growth.
Adept at establishing and building highly successful sales and customer service groups/teams.
Excellent presentation, leadership, problem-solving, benchmarking, and cost control skills.
T-BAR-T ENTERPRISES, INC., Xxxxxx, XXXXXX 1999 - Present
Established and manage consulting company specializing in assisting automotive dealership parts and service departments, comptrollers, and general managers in setting benchmarks for customer service.
Developed effective strategies for maximizing profitability and service levels.
Prepared and conducted strategy and process training for new management personnel.
JIM GLOVER CHEVROLET, Tulsa, XXXXXX 2004 - 2005
Fixed Operations Director
Oversaw daily operations, advanced planning, and customer satisfaction for all fixed operations departments at high-volume auto dealership.
Introduced successful profit-generating programs for company.
Delivered 22% gross profit increase for service and parts department.
Created and implemented effective sales programs.
FORD OF TULSA, Tulsa, XXXXXX 1997 - 1999
Service & Body Shop Director
Managed service, customer satisfaction, and planning functions for service and body shop operations at 7 locations, with total of 475 personnel.
Increased total sales 35% in 2 years.
DOENGES BROTHERS FORD, Tulsa, XXXXXX 1991 - 1997
General Manager & Parts/Service Director
Established team that oversaw daily operations and advanced planning for all fixed operations departments, with 185 personnel. Supervised on-site, 265-vehicle rental fleet and 24 additional staff.
Grew sales to more than $16M by instituting 24x6 operational schedule.
Improved customer satisfaction by implementing new customer-handling procedures.
Produced major profits by purchasing additional properties and then re-selling 2 years later.
Actively involved in merger with Tulsa Ford dealer group.
VIDMAR BUICK COMPANY, Joliet, IL 1989 - 1991
Directed all daily operations for new car dealership.
Negotiated addition of 2 new vehicle franchises.
Produced 40% increase in sales by establishing new sales team.
O HARE INTERNATIONAL AUTOS, Elk Grove Village, IL 1983 - 1989
Fixed Operations Manager
Established team that grew service and parts operation to largest Porsche-Audi and Mazda service organization in United States.
Aviation Sales Manager, 2008-Present. Perform prospecting and sales in North, Central, and South America for products ranging from $10,000 to >$1.5M.
Associate of Arts, Chicago Teachers College, Chicago, IL
Completed extensive technical and management training
Licenses: FAA Private/Commercial Pilot, Instrument Rated, Certified Flight Instructor
Security: Previously held FBI Top Secret Clearance, US Army
Hiring Agent Name
I am currently seeking a challenging career opportunity in Sales Management and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include
Directing sales and business operations for several multi-million dollar organizations.
Producing a 22% gross profit increase in the service and parts area at Jim Glover Chevrolet.
Growing sales 35% in 2 years at Ford of Tulsa.
Delivering $16M in sales as General Manager of Doenges Brothers Ford.
Improving customer satisfaction and establishing a new operational team.
Negotiating the addition of 2 new franchises for Vidmar Buick as General Manager.
Achieving a 40% increase in sales by establishing a new sales team.
Creating and leading my own consulting business.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and loxxxxxx forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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