administrative operations ~ customer service ~ business support

 

 

ø  offering numerous years of broad-scope business experience in diverse industries, demonstrating talent for effectively adapting sharp administrative, customer service and operational support skills to meet employer needs as well as ability to rapidly acquire and apply new knowledge

ø  excel in administrative functions spanning human resources, accounting, billing & collections, banking, and database management

ø  dynamic communication, presentation, relationship building, and problem solving skills vital to driving business growth and delivering quality customer service

ø  track record of successfully determining, developing and implementing processes, practices and systems to boost bottom-line operational and financial performance

 

real estate agent, coldwell banker legacy-los lunas, nm                                            2008 to present
real estate agent, re/max advantage-los lunas, nm                                                           2005-2008

aggressively list, market and facilitate sales/purchases of homes for buyers and sellers

 

treasurer, quality builders, inc-albuquerque, nm   2004-present

proficiently manage accounts receivable and payable operations ranging from receiving, posting and depositing payments to tracking monies and processing payments/signing checks

 

licensing clerk, isleta gaming & regulatory agency-isleta, nm                                             2001-2004

ensured compliance with stringent licensure standards by proficiently processing potential gaming applicants for background investigation, fingerprinting and submitting prints to national indian gaming association (nigc) in washington d.c. and conducting personal reference check calls

efficiently updated casino employee database on daily basis, including new hires and terminations

 

office manager, romero funeral home-belen, nm                                                                 1999-2000

successfully developed and implemented innovative strategy for containing financial risk and boosting cash flow through effective collection of outstanding accounts

saved company both money and time by resourcefully designing and integrating new ordering process

 

administrative associate-human resources, adelante development center-belen, nm         1996-1999

in recognition of dynamic performance, promoted within department to act as human resources liaison between albuquerque and valencia county offices; capitalized on opportunity to build solid skills in broad areas of human resource operations

earned numerous awards for superior performance and dedication

data entry clerk, pnm gas & electric services-albuquerque, nm                                   temporary 1996

efficiently consolidated gas and electric accounts into one billing system in support of streamlining and improving operations

proficiently entered approximately 10k accounts daily into system

applied sharp research, analysis and problem solving skills toward investigating accounts for quality control, reducing discrepancies 50%

 

 

associate degree in business administration, university of new mexico-los lunas, nm; in progress