~ cross-functional team leader • organizational development specialist • expert in workflow prioritization ~

 

solutions-focused leader eager to contribute proven asset protection talents within multiple high-volume locations,

as well as strong training / development, team building, and customer relations skills, toward optimizing a company s success.

 

profile

 

         offer 17 years of progressive public- and private-sector leadership experience, as well as high-volume asset protection skills to include expertise within multifaceted personal, corporate, site security, and investigations capacities.

         create best practice methodologies and continuous business solutions in strategic alignment with organizational objectives.

         skillful in dynamically training, coaching, and mentoring security management / supervisors to peak performance.

         adept at multitasking within fast-paced, high-pressure situations and strategically planning, prioritizing, and coordinating individualized and team-based workflow to maximize productivity, efficiency, and quality.

         completed numerous rigorous management, customer service, and time management professional courses.

 

~ education and professional development ~

 

extensive professional coursework

neosho community college / ottawa university

 

professional certifications

kansas state law enforcement • kansas bureau of investigation homicide investigation

wicklander-zulawski forensic interviewing / interrogation • missouri p.o.s.t. law enforcement

d.e.a. basic narcotics investigations • incident command • personal training • kempo karate

 

professional synopsis

 

wal-mart stores, inc.                                                                                                                                                               2000 c present

 

key accomplishments

ø exceeded set corporate goals to include improving employee retention rates from 68% to 32%

ø spearheaded comprehensive training plan updates based on key documented gaps for over 100 employees and 31 direct reports.

ø successfully mentored and managed the transition of a non-cohesive security team into a positive, productive unit, as well as creating / implementing new business standards and rewarding incentives.

 

         apply dynamic leadership abilities toward directing all-inclusive corporate security processes among departmental and regional operations for multiple high-volume retail warehouse locations.

         demonstrate broad scope of asset protection / management experience to include overseeing full-circle investigations (i.e. cctv surveillance, systemic tracking, informational interviewing, suspect interrogation, and prosecution support / testimony).

         contribute solid interpersonal relations skills instrumental in liaising among supervisors and direct reports to include utilizing comprehensive operational knowledge to promptly respond to and resolve internal / external clientele issues.

         expertly establish metrics to resourcefully manage a $4.2-million annual budget.

         drive business growth by actively recruiting and managing top-performing management, supervisors, and associates, along with implementing effective training / development programs in coordination with key corporate objectives.

         strategically steer operational efficiency by performing detailed skill gap analysis, as well as managing critical environmental and safety compliance / reporting activities to ensure seamless organizational processes at all times.

 

franklin county sheriff s department ottawa, ks                                                                                                               1992 c 2000

 

key accomplishments

ø recognized with a prestigious medal of valor for excellence in job performance, as well as numerous professional citations.

ø achieved five consecutive top s.w.a.t. cop awards during multijurisdictional olympics events.

 

         instrumental in supporting wide-ranging public service efforts to include performing numerous interdepartmental functions such as key investigations, evidence collection, s.w.a.t., narcotics, community patrol, corrections, communications, and supervision.

 

professional affiliations

 

asset protection professionals • kansas peace officers association • texas department of public safety officers association • u.s.a. tri-athlete