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Yyyyyy x. yyyyyy                               0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                                                                                            

Results-driven, motivated professional eager to contribute dynamic project management, team-building and interpersonal relation skills toward actively supporting a progressive organization in optimizing operational performance as a key member



Ø  Offer extensive experience in project management from inception to completion.

Ø  Comprehensive background in defining project scope and managing timelines.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

Ø  Exceptional ability to research and evaluate industry trends and use findings toward designing and executing innovative strategies to boost company leveraging.

Ø  Dynamic negotiation, presentation, multitasking and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.


Professional Experience                                                                               

NetJets, Inc. - Columbus, OH                                                                                         2002-Present     Senior Creative Services Account Manager (2008-Present)

Creative Services Account Manager (2005-2008)

Owner Services Account Manager (2002-2005)


  Consistently promoted to contribute creativity and dynamic account management skills in forging solid client relationships and boosting customer satisfaction ratings.

  Liaise with other departments and negotiate with suppliers, demonstrating exceptional communication abilities.

  Conduct comprehensive review and analysis of sales figures to write detailed reports and sales forecasts for senior management.

  Directly oversee case management reports, maintain customer profile records and design/implement creative, timely solutions to critical situations, illustrating strong project management and organizational talents in achieving operational goals and timelines.


The Movement Center - Canal Winchester, OH                                                                 1996-Present

Director of Primary Competitive Program

  Exhibit solid leadership qualities in training and leading students to win top awards every year; awarded highest honor of National Champions at Dance USA Talent Competition last year.

  Ensure teachers are properly educated on all facets and phases of training programs, as well as company policies and procedures.

  Successfully promoted superior service and exceptional client satisfaction by promptly resolving issues and preventing escalation.


The Waldorf-Astoria - New York, NY                                                                               1999-2000    

Guest Service Agent

  Relied upon to manage all aspects of daily operations in absence of supervisor.

  Effectively planned, coordinated and facilitated guest services, with strong focus on optimizing productivity, efficiency and quality of services.

  Proactively forged and established key relationships and liaised with management, customers and staff members.


Education & Professional Training                                                            

Associates Degree, Musical Theater, The Integrated Program - The American Musical and Dramatic Academy (New York, NY), 1997-1998

Certificate - PowerPoint 2003 Training

Dealing with Conflict in the Workplace Workshop

Working with Guests with Disabilities Seminar

Yyyyyy x. yyyyyy                               0000 xxxxxx xxxx , xxxx , xxxxx 00000













Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive processes/procedures, I have continually excelled in maximizing performance as a dynamic Account Manager.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by my career background, I have extensive project management experience, assuming increasing levels of responsibility. 


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy

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