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0000 xxxxxx xxxx , xxxx , xxxxx 00000


operations & administrative support/management


retail ~ business ~ manufacturing

profile of qualifications


ø  offering numerous years of experience in steering business operations, managing administrative activities, building and leading top-performing teams, and delivering superior customer service

ø  proficient in full-range office management, bookkeeping, account payable/receivable, payroll, and general clerical activities as well as purchasing, inventory control, marketing, and advertising

ø  track record of success in launching, developing and managing profitable small businesses

ø  excel in defining and implementing strategies to boost productivity, efficiency and profitability

ø  technology proficiencies in windows 95/98/xp/vista, quicken, quickbooks, microsoft  works, and microsoft excel

professional experience


assistant manager/manager, cvs pharmacy, danbury, ct                                 2007-2009

  assumed accountability for overseeing all aspects of day-to-day retail business operations

  actively collaborated with operations team in achieving objectives and participated in full-scope store functions, from customer service, merchandising and sales to inventory control, ordering and management reporting

  productively built and motivated large staff of associates; strategically scheduled staff to maximize use of resources and control labor costs while meeting customer demand


franchises owner/operator, subway sandwich and express video llc           1991-2006

  applied sharp business acumen and managerial skills toward successfully steering operations of 5 profitable subway sandwich franchises and additionally owned/operated express video llc from 2003-2005

  drove broad-scope areas of operations spanning staffing, accounting/payroll, purchasing, advertising/marketing, and customer service as well as facilities maintenance and health/ sanitation/safety standards compliance

  effectively hired, trained, developed, coordinated, and supervised all personnel, with a strong focus on delivering superior customer service


corporate secretary, belanger tool & die, stratford, ct                                      1986-1997

  demonstrated versatility in supporting all areas of operations for a precision aircraft parts manufacturer specializing in government contracted projects

  efficiently managed office and bookkeeping/accounting operations as well as general clerical activities and computer operations

  ensured product quality in a parts inspector capacity and additionally served as machine operator


additional experience as office manager with hitchcock marina and waste management


0000 xxxxxx xxxx , xxxx , xxxxx 00000









hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a (insert actual title of target position) capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications span broad areas of business operations, from franchise ownership, administrative/office management, accounting, and payroll to sales, customer service, human resources, and procurement.  i ve also exhibited a high level of adaptability and versatility in effectively applying my skills and knowledge in widely diverse industries.  i possess strong leadership, strategic planning, organization, and decision making skills and excel in maximizing productivity and efficiency of operations while consistently maintaining high quality standards.  to complement this background, i am well-versed in computer operations/applications.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






jeanette belanger







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