yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

productive team player eager to contribute dynamic managerial, operations, auditing, medical practice administration, leadership and communications skills in a role actively supporting a progressive company in maximizing operational performance.

career profile

ø  over ten years of successful career experience.

ø  solid background in all phases of medical practice operations.

ø  record of promotion to assignments of increasing authority and responsibility.

ø  well organized multi-tasker.

ø  outstanding communications and presentation capacity.

ø  expertise in all facets of effective customer service.

ø  proficient in advanced business software applications including ms office suite and internet.

ø  demonstrated competence in client issue resolution.

ø  strong capacity in task prioritization.

ø  solid team player and contributor.

ø  competency in supervision, mentoring, training and personnel development.

ø  knowledgeable in administrative procedures, policy implementation and daily operations.

ø  excellent capacity in problem solving and effectiveness in fast-paced environments.

ø  proven ability to develop and maintain strong business relationships.

ø  deliver outstanding administrative support on a consistent basis.

ø  highly responsible and ethical.

professional experience

dr. dennis ortiz, d.o.                                                                                                                 1999 - present

office manager

       oversee and direct all phases of medical practice administration.

       manage a/r, a/p, invoicing, payroll and collections.

       provide nursing support as needed.

       originate quarterly financial reports.

       participate in development and execution of annual budget.

       ensure outstanding patient/client support.

bridgeport surgery center                                                                                                               1997 - 1999

office manager

       retained to conduct pre-certifications, invoicing and collections.

       provided nursing and surgical technician support.

dr. a. michael gray, d.c.                                                                                                                         dates

receptionist

       tasked to conduct office administration and fiscal control responsibilities.

       supported physical therapy operations.

bombay inc.                                                                                                                                            dates

auditor

       responsible for fiscal auditing and evaluation of multiple retail units.

 

education

certified phlebotomist

certified travel agent

multiple college-level billing, invoicing and collection classes