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yyyyyy x. yyyyyy

5400 preston #0000 xxxxxx xxxx , xxxx , xxxxx 00000

cell: (xxx-xxx-xxxx

abc@xyz.com

career profile

 

offer more than 17 years experience in sales and sales management roles for high profile establishments. established a successful customer service track record to build revenue, expand market share, gain repeat business, and acquire new accounts. consistently surpasses sales goals while attaining corporate objectives and exceeding customer expectations in highly competitive industries. possess excellent team leadership, regional territory growth, account management, sales training/development, financial/budget administration, problem-solving, and market research skills. adept at targeting audiences within a specific market, focusing client on product and closing the deal. technically proficient in microsoft office and internet research.

professional experience

 

giorgio armani, dallas, tx                                                                                               2007-present

men s supervisor/made to measure specialist

     direct daily operations for the department, including managing and training sales staff, administering financial processes and reporting, managing inventory control and loss prevention, and overseeing shipping and receiving initiatives.

     perform market research to evaluate competitor trends and identify new business opportunities for promotional and merchandising strategies.

     resolve outstanding customer issues by researching and locating viable solutions in a timely manner.

     develop strong business relationships with a diverse sales team to encourage high employee morale and drive revenue generation by creating a friendly working environment.

 

nordstrom, dallas, tx                                                                                                           2004-2007

sales representative

     drive sales by advising customers on new styles, fashion trends, and product features catering to their individual needs.

     cultivate strong relationships with clients by ensuring the highest levels of customer service and satisfaction to ensure customer loyalty, repeat business, and retention.

     facilitate inventory control by receiving, checking-in, and stocking merchandise to verify order accuracy.

     assist store manager with merchandising and store layout design to feature new items and best sellers and ensure optimal visibility to walk-by traffic.

     recipient of sales associate of the month award as well as numerous customer accolades for superior service and follow up.

 

regis hair and beauty salon, wimbledon, united kingdom                                         2002-2003

hair style consultant

     provided hair stylist services such as cutting, up-dos, tint applications, foil highlights, roller setting, perm winding, infection control and decontamination

     proactively maintained cutting edge skills and talents in accordance with current trends, techniques, and products for high profile clientele.

 

 

yyyyyy x. yyyyyy                                    page two

 

spectra renal management, fremont, ca                                                                      1999-2000

clinical education coordinator

     developed and delivered sales presentations to customers and provided sales advice on a daily basis.

     managed national accounts to generate additional revenue streams by identifying cross-selling opportunities with existing customers.

     grew business development, which resulted in expanding customer base through innovative market research and providing services to a target audience.

     facilitated implementation of strategic planning initiatives and promotional strategies to acquire new accounts.

     successfully increased customer satisfaction levels within saturated markets.

lifechem labs/fregenius medical care, woodland hills, ca                                     1995-1999

customer service representative

     supported management with administrative functions, including establishing and maintaining a new filing system to streamline daily operations.

     screened telephone calls, scheduled meetings, prepared documents, and drafted business correspondence.

     administered financial documentation and processes, including recording expenses, preparing expense reports, and managing disbursements.

education

 

vidal sasson school of hair styling, london, england                                                         

diploma in salon management, 2002

 

dickinson business college, san antonio, tx                                                                           

associate of science in office management, 1989

san antonio community college, san antonio, tx                                                                   

associate of science in general academics, 1987

 

 

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