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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



profile of qualifications


employee-focused human resources professional with recently attained b.a. in business management eager to contribute experience in team building, training / development, teller management, consumer banking, business relations, and client services toward supporting a progressive employer in maximizing success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and employee satisfaction.  integral leader who can strategically plan, prioritize, and coordinate workflow to optimize productivity, efficiency, and quality.  excellent communicator who can build loyal teams with low turnover rates.  ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical talents. 



key areas of expertise


staff recruitment                                  employee relations                                    team building                                         teller management

training / development                         organizational structures                           consumer banking                                 financial operations

eap processes                                      workforce diversity                                     microsoft office                                       internet applications



professional synopsis


personal banker

chase bank                                                                                                                                                                                   2008 c present


         build valuable professional associations by acquiring, retaining, and expanding new / existing relationships with a broad scope of clientele to include proactively meeting with customers to ascertain individual financial needs and provide key product recommendations.

         support results-focused sales specialists by optimizing depth and profitability of customer relationships in all facets of retail lending, small businesses, investments, and other product areas.


personal banker

bank @lantec                                                                                                                                                                                     2007 c 2008


         networked among diverse clientele to assist with new consumer / business account acquisitions, loan application submissions, and critical maintenance efforts to include performing minor technical troubleshooting as required.

         achieved promotion within two months of hire from bank teller to personal banker due to excellence in job performance.


bank teller / acting teller manager

heritage bank                                                                                                                                                                                                 2007


         played a vital role in sustaining bank revenue by effectively directing the opening / closing of all daily branch operations.

         expertly acquired new accounts and provided daily referrals to include processing transactions and handling cash / balancing processes while guaranteeing the accurate documentation of values through consistent recordkeeping practices.


bank teller / acting teller manager

wachovia bank                                                                                                                                                                                    2006 c 2007


         drove business growth by recruiting, hiring, training, and managing a top-performing teller team to include facilitating weekly / monthly branch audits and ensuring balancing of daily cash drawers to attain a zero rate of imbalance for personally handled funds.

         proficiently oversaw a $350,000 bank vault encompassing ordering and verifying of weekly monies obtained from the federal reserve.

         met and / or exceeded all monthly objectives, along with achieving a high volume of quality referrals and sales exceeding $350,000.





bachelor of arts in business management (human resources emphasis)                                                                  saint leo university


key professional coursework

management of human resources • human resources total compensation • human resources organizational behavior

financial and managerial accounting • personnel law and ethics


extensive business coursework                                                                                            hawaii pacific university / pace university

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