Teller ~ Sales ~ Customer Service

 

 

Ø  Offering extensive experience in customer-focused, service-oriented industries, including 5 years in the banking industry

Ø  Proficient in teller operations ranging from processing transactions and managing/balancing cash to generating referrals and cross-selling/up-selling products and services

Ø  Committed to providing world-class customer service; dynamic interpersonal relation, communication and problem solving skills

Ø  Effectively plan, coordinate and manage projects/workflow to optimize productivity, boost efficiency and meet critical deadlines in fast-paced environments

 

 

United States Postal Service-GA/MN                                                                                    1998-Present

Mail Handler, Duluth, GA; 2005-Current

Mail Processor, Minneapolis, MN; 1998-2004

Apply strong organization and time management skills toward proficiently processing, sorting and dispatching mail to meet production quotas in support of ensuring quality customer service

 

TCF BANK-Minneapolis, MN                                                                                     1999-2004

Teller

Provided superior customer service in efficiently processing diverse bank transactions, responding to inquiries and resolving account issues

Played key role in driving business growth by achieving referral goals and cross-selling/up-selling bank products and services

Maintained high accuracy in managing high-volume cash, with responsibility for balancing drawer

 

Loop Parking Co.-Minneapolis, MN                                                                           1996-1997

Cashier/Attendant

Effectively managed cash transactions, including daily balance reporting and safe deposits

Facilitated parking operations, with strong focus on offering exceptional customer service

 

 

Civil Service College-Addis Ababa, Ethiopia

Advanced Diploma, Municipal Engineering; 1994

 

 

Board Member, Debre Bisrate St. Gabriel Ethiopian Orthodox Tewahedo Church

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in the Financial Services/ Banking industry and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer several years experience as a Teller with TCF Bank, where my responsibilities ranged from processing customer transactions and selling products/ services to accurately managing and balancing the drawer; I also offer prior experience in cashiering operations.  I am a customer-focused professional who is dedicated to providing exceptional service and am well-versed in industry regulatory standards, qualifications that I believe would prove valuable to your organization.  Complementing this, I have strong organization, multitasking and project/workflow management skills and am highly productive and efficient in fast-paced, time-sensitive settings.

 

As an employee, you will find me to be a driven team player dedicated to supporting you in achieving your objectives through superior customer service and quality job performance.  I am confident that I could be a valuable asset to your operations, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy