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Yyyyyy x. yyyyyy
2210 - 7 Jackes Avenue, Toronto, Ontario M4T 1E3
Telxxx-xxx-xxxx
Cellxxx-xxx-xxxx
abc@xyz.com
~ Dedicated QA Manager/Team Leader eager to contribute exceptional talents and background toward supporting a dynamic IT organization in optimizing bottom-line performance. ~
Qualifications Profile
10+ years of experience in software quality assurance and analysis with proficiency in both manual and automated testing, defect tracking and troubleshooting, and rapidly issue resolution.
Excel throughout all phases of software development life cycle - requirements gathering, design, development, and testing; proven skills in driving projects to successful and timely completion.
Proficient in hiring, training, coaching, evaluating and directing technical teams and Quality Assurance departments, as well as establishing QA departments from the group up.
Significant talents in web design, technical support, technical writing, and project leadership.
Adept at analyzing, creating, implementing and evaluating highly effective QA practices, policies, and procedures and devising successful software release strategies.
Professional Experience
- Decisively defined, implemented and maintained standard QA operating procedures.
- Steered cohesive, efficient and collaborative efforts among Marketing and Product Management and Development departments to elevate and optimize quality of software releases.
- Applied dynamic leadership capabilities toward hiring, coaching, motivating, managing and evaluating up to 12 personnel in meticulously identifying, tracking, analyzing and resolving software defects.
- Resourcefully introduced tools and processes to expedite test cycle and expand test coverage.
- Planned and wrote test plans, designs, scripts and automation strategies.
- Spearheaded quality assurance for two network management system applications - APSolute Insite and APSolute Insite NG (New Generation) encompassing Windows, Linux, Java, UML, SOAP, MDA, Eclipse Java, JBoss and SNMPv3 technologies.
- Assembled and led top-performing team of up to six while driving unified efforts among Marketing and Product Management and Development to define new application features.
- Reviewed, edited and authored technical product documentation including functional designs and test cases.
- Leveraged superior attention to detail in developing, documenting and executing test strategies, standard procedures and scripts for regression, functional and performance testing.
- Oversaw quality assurance of secure web gateway solutions, Vital Security for SSL featuring ability to scan application via man-in-middle proxy, and web-based Vital Security for Documents which encrypts document uploaded to server and prevents duplication and screen capture of documents.
Continued
Professional Experience continued Yyyyyy x. yyyyyy ~ Page 2 of 2
Evaluated and implemented automation testing tools such as QTP and RFC to enhance QA efforts.
Exercised considerable technical acumen toward coordinating full-scope testing for several sub-systems of enterprise web-based client/server security system.
Directed automation team in writing, modifying and integrating software code in Visual Basic and SQA Basic using Rational tool, significantly accelerating testing cycle.
Conducted extensive testing on Windows (IIS) and Solaris (iPlanet, Apache) platforms.
Career History
QA Manager, Dominion Voting Systems, Toronto, Canada, 2008 to 2009
QA Team Leader, Radware Ltd., Tel Aviv, Israel, 2006 to 2007
QA Team Leader, Finjan Software, Netanya, Israel, 2003 to 2006
Automation QA Team Leader and Web Designer, Alchemedia, Beit Shemesh, Israel, 1999 to 2003
QA Engineer and Technical Support, Tesnet, Jerusalem, Israel, 1998 to 1999
Assistant Managing Director, Bel-Gar Ltd., Jerusalem, Israel, 1994 to 1998
Education
Bachelor s Degree in non-related field
Web Designer and Webmaster Program, Open University, Jerusalem, Israel
Programming Diploma, Sivan College of Technology, Jerusalem, Israel
Linux Administration C John Bryce College, Tel Aviv
Java Programming C Interbit College, Tel Aviv
Microsoft Project C Hertzlia College for Computers and Technology, Hertzlia
Rational Robot C Rational/IBM, Hertzlia
DTP C Mediaworks College, Jerusalem
Technical Expertise
Operating Environments: Windows, UNIX, Linux, MS DOS, Mac
Automation Testing Tools: Rational Robot, QTP, Load Runner, Avalanche, Fragroute, RFT, SmartBit
Testing Tools: Test Director, Mercury Quality Center, PVCS, Bugzilla, Rational Clear Quest
Programming / Languages: C, C++, Visual Basic, SQL Basic, Perl, Java, DHTML, Java Script, HTML, CSS, ASP, JSP, XML
Web Servers: IIS, iPlanet, Apache with Tomcat
Networking: TCP/IP, ARP, SNMP, Diameter, Radius, ICAP
RDBMS: Access, MS SQL, MySQL, Oracle
Yyyyyy x. yyyyyy
2210 - 7 Jackes Avenue, Toronto, Ontario M4T 1E3
Telxxx-xxx-xxxx
Cellxxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a Quality Assurance Management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you a solid background in managing quality assurance activities and personnel, outstanding expertise in executing manual and automated testing, and a strong ability write test scripts, identify defects, and navigate successful resolution efforts. To complement these qualifications, I offer excellent organizational, troubleshooting, team leadership and prioritization skills which are essential as a QA Manager.
As a proactive contributor to your organization, you will find me to be a self-motivated professional committed to supporting you in achieving your objectives through thoroughness, adaptability, and exemplary communication skills. I am confident that I could be a valuable asset to your company, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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