solutions-focused professional eager to contribute broad scope of technological expertise within network design, systems analysis, and business development capacities toward maximizing bottom-line results within a challenging consultant role.
create and implement best practice methodologies and continuous business solutions to achieve strategic and cost-effective alignment with overall corporate objectives.
demonstrate dynamic project management talents, along with proficiently managing and motivating top-performing team members within all organizational phases.
lead system development activities to include requirements definition, design, architecture, testing, and support; interface with all corporate representatives through to executive level.
adept at multitasking within deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
contribute sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid communication proficiencies for optimal business success.
currently pursuing ccna designation (projected completion 2009).
active member of the association of information technology professionals.
~ professional training and technical proficiencies ~
computer associates security suite • fonality system management
red hat systems administration
windows nt • server 2000 / 2003 • linux (red hat / freebsd) • mac osx
tcp / ip • ethernet • cisco vpn / ios (patching)
cisco pix acl modification / administration
ø strategically steered the building out of an it infrastructure to support in-house systems and corporate / remote users, as well as facilitating service transitioning to include seamlessly reworking processes for new business initiatives.
ø created strong organizational web presence and seo-based responsibilities, along with liaising among advertising consultants to develop brand imaging and marketing collateral.
apply superior leadership abilities toward directing comprehensive call center operations to include centralizing / networking los software and implementing strict security controls in adherence with state regulatory codes.
drive organizational success by effectively communicating between outsourcing agencies to perform crm tool design instrumental in tracking case progress from application to funding.
optimize data functioning during business transitioning to provide essential application integrity at all times.
ø maximized offsite automotive sales by creating a dynamic real-time technological system which was packaged and sold to all dealerships within the larry h. miller group.
ø designed a state-of-the-art thin client system that enabled staff to utilize crm software within multiple areas of an lhm network and ensured exceptional customer service for optimal business retention.
demonstrated sharp organizational abilities toward redesigning networks within a high-volume six-dealership network to include replacing green screens and adding redundant connections to dms and corporate office.
contributed wide-ranging policy / procedure development skills instrumental in creating it standards such as monitoring email and internet utilization.
utilized solid administrative support proficiencies toward facilitating complex data reporting for auditor review, as well as performing company-wide software / technical equipment training of employees.
ø showcased strong business development talents to design and implement a 75-seat customer call center, along with spearheading the successful merging of two companies with minimal disruption to operations.
expertly directed installation of internal building processes to include actively networking between executive-level management and offshore developers which improved corporate-specific customer applications (crm).
trained / managed internal personnel, as well as developing and maintaining high-quality standards for it support team members to provide consistency within multi-location business operations.
ø successfully migrated a complex accounting system from as / 400 to great plains.
supported the redesign of technological operations within a business headquarters and 20 remote locations to include replacing a token ring network with ethernet lan and bridging connections for offices with frame-relay circuits.
replaced all green screens with pcs, along with implementing exchange, file, print, and web servers to ensure seamless organizational processes at all times.
contributed excellent interpersonal relations talents toward training highly skilled team members on all microsoft office and basic pc functionality, as well as proficiently instructing internal employees to provide optimal support of it operations.
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