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yyyyyy x. yyyyyy

▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ ▪

driven business professional seeking a challenging position in management, where expertise in company operations, employee supervision, and client services will prove instrumental to company success.

career profile


a results-oriented manager with experience in business operations, client services, and employee development. in-depth expertise in identifying and capitalizing on opportunities to penetrate and develop new markets. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. dynamic communication, presentation, negotiation, and relationship management skills. proven ability to lead and motivate team members to ensure success. track record for diagnosing complex problems and consistently delivering effective solutions.

professional experience


kitchen manager/assistant general manager tgi friday s restaurant                                       2006-present

  • successfully lead and supervise kitchen labor at 10.9% weekly while budgeted at 11. 4%.
  • efficiently implemented health department sanitation standards to increase yearly score from 87% to 96%.
  • effectively hire, train, and direct staff and actively collaborate in human resource operation functions such as minimizing staffing turnover, evaluating performance and providing guidance/mentoring.
  • consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
  • responsible for implementing new menu rollout items.


associate manager cracker barrel restaurant                                                                            2005-2006

  • proficiently managed all shifts for staff, kitchen, retail shop, and cashier; handled weekly scheduling for over 75 member staff.
  • successfully steered sales operations to generate high volume growth and revenue through outside sourcing with local colleges and businesses.
  • efficiently maintained food cost goals through the enforcement of company tools, including proper portioning and follow up documentation.


general manager taco bell restaurant                                                                                         2001-2005

  • sharp business acumen and experienced in managing broad scope of operations, from sales/marketing, customer service and staff supervision to managerial training, corporate promotions and developed future managers.
  • effectively raised restaurant sales, increased speed of service, and ensured sanitation procedures which raised levels from f to b; increased sales by 5% and decreased food costs by 2%.



st. petersburg college st. petersburg, florida



globe award for dedication, ambition, and drive                                                                                  2004

award for outstanding leadership                                                                                                        2004

assistant manager of year                                                                                                                      2003

yyyyyy x. yyyyyy

▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ ▪








hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a management capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include experience in business operations, employee development, and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, negotiation, presentation, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.








williams estes

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