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yyyyyy x. yyyyyy

                                 0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective                              

results-driven telecommunications project manager to contribute superior technical knowledge, business development, and customer service skills toward supporting the employer in optimizing revenue performance


ø  offer numerous years of progressive telecommunications, strategic planning, and customer service experience

ø  outstanding depth of knowledge in industry; extensive experience with wide variety of applications and technologies; proficiently implement systems and troubleshoot issues

ø  demonstrated record of planning and managing budgets, instituting cost savings plans, introducing highly effective marketing campaigns, and negotiating contracts to result in increased profit

ø  dynamic communication, presentation, and relationship management; lead and direct top-performing support teams to achieve outstanding levels of customer satisfaction

ø  direct operations to consistently accomplish and beat budget and schedule goals

~ technical proficiencies ~

ds1/ds3/oc s ~ cisco routers ~ voip gateways ~titan 5500/532dacs ~ channel banks ~ csu/dsu ~ pbx

professional experience                

bali thai caf , san diego, ca                                                                                                                                         2003 c present

new business development manager / general manager

         successfully steer all aspects of operations including customer service, staff development, vendor negotiations, inventory maintenance, kitchen management, and all marketing efforts

         evaluate business performance and institute process improvements to increase revenue, employee productivity, and profit margins; plan and manage budgets

         facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; engage in effective advertising to expand client base; voted best thai restaurant by the best of san diego readers poll (2005, 2006, and 2007)


worldxchange, san diego, ca                                                                                                                                        1999 c 2003

senior buyer (2000 c 2003), junior buyer (1999 c 2000)

         in recognition of outstanding performance, quickly progressed to attain senior-level position within the largest privately-operated long distance telecommunications company in the us; entrusted with managing and negotiating master service agreements (msa)

         accurately assessed overall project costs and schedules for a diverse client base; determined resource sourcing and allocation

         proficiently designed client-specific telecom networks including voice services, data transport, vpn, voip, lan/wan, did/dod; efficiently performed quality assurance and troubleshooting procedures to resolve technical issues, responsible for service order deployment

         managed major network optimization project to attain annual cost savings of $750,000; evaluated and re-rated long haul and local loop technologies, converted irus to leased circuits, and disconnected capacities


j&a marunix, inc., san diego, ca and tijuana, mexico                                                                                              1998 c 1999

sales manager

         effectively oversaw sales and account acquisition for this major japanese sony corporation vendor; managed and directed international sales team located in us and mexico to achieve first-time net profits

         created and implemented software solutions for technical issues including the y2k bug; oversaw updates for multiple computers


united states international university, san diego, ca                                                                                                                                1998

master of business administration; specialization in strategic management

         member, sigma iota epsilon business honor society; winner, business strategy game (12/98)


university of south florida, tampa, fl                                                                                                                                          1996

bachelor of science; specialization in finance

         vice president, association of marketing students (9/95 c 12/96)


~ credentials/certifications~

project management professional certification, university of san diego, san diego, ca                                             1997

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