results-driven, solutions-focused and detail-oriented team player desiring a challenging and rewarding senior-level financial administration / business support role within a dynamic and successfully progressive organization where substantial financial services experience can be contributed toward actively supporting the optimization of an operation s overall performance.
ø offer over 21 years of combined real estate and consumer banking experience in mortgage consulting, loan processing, and financial support roles, including expertise in advertising / marketing, internal / external client relations, business-to-business relations, community development / education, and training / development capacities.
ø seamlessly blend strong decision-making abilities with outstanding organizational skills, solid leadership attributes, successful interpersonal relationship-building techniques, and exceptional written / verbal communication skills.
ø demonstrate dynamic prioritization and time management skills within deadline-driven environments, including quickly identifying and resolving daily problems in a proactive manner, streamlining processes to increase efficiency, and consistently maintaining solid professional work ethics.
ø capable of staying focused and maintaining a calm demeanor in fast-paced, high-pressure situations while contributing high quality, diplomatic customer / client services skills.
ø excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing proven business acumen and sharp troubleshooting abilities.
ø foster synergistic teamwork across a multitude of personnel levels, while concurrently empowering associates to make decisions to reflect positively on customer satisfaction and corporate well-being.
~ key professional achievements ~
~ recipient of dayton mortgage bankers award (2004) ~
~ honored with a top producer award fifth third bank (2003 c 2004) ~
~ received honorable mention for prime alliance emerging markets award ~
~ highlighted in dayton daily news mortgage advertisements and mortgage lending radio spots ~
~ featured in emerging markets articles in the dayton daily news, fannie mae, and prime alliance ~
community development mortgage loan originator
ø maintain responsibility for the profitable origination of loans specifically geared toward first-time homebuyers, including actively assisting in mortgage product development, effectively providing mortgage credit counseling, and ensuring optimal levels of customer service at all times.
ø oversee the development and coordination of beneficial relationships with non-profit organizations for successful partnership with the credit union, as well as proactively increasing the company s visibility within the community through dynamic sponsorships and / or partnerships with locally-based organizations.
professional experience (continued)
cra mortgage loan originator / private banking loan originator
ø successfully provided necessary clerical and administrative support to mortgage loan officers regarding all residential mortgage activities, along with handling loan origination duties pertaining to first-time homebuyers and actively working in tandem with realtors, office management, and community mortgage consultants.
ø efficiently assisted private banking officers with mortgage loans origination processes and closing activities for various private banking clients.
ø optimally consulted with clients regarding tax information, as well as accurately preparing any and all personal and small business tax returns, including performing return amendments as necessary.
community mortgage consultant
ø performed superior originating, processing, and closing activities for first-time homebuyer loans, including providing valuable educational and / or related assistance with mortgage credit counseling.
ø served as a proactive liaison with realtors, non-profit agencies, developers, title companies, and appraisers toward achieving optimal results for clients and profitable overall operational success.
housing officer / credit counselor
ø effectively provided grants origination and closing duties for the city of datyon s lead abatement program, as well as serving within a contractor-oriented supervisory role for subsequent lead abatement projects and as a necessary liaison for citywide development and montgomery county-based homeowners and contractors.
ø performed optimal private client-based credit counseling education, including assisting individuals with credit repair, personal budgeting, and overall debt reduction through the facilitation of one-one-one conferences, as well as instructing peers through organized classes devoted to credit analysis, credit reporting, and underwriting activities.
~ additional key experience ~
personal banker, huntington bank 1996 c 1997
head teller, national city bank 1987 c 1993
education and certifications
b.s., organizational management wilberforce university
a.a.s., business administration / finance sinclair community college
certified in real estate law, principles and practices ohio real estate institute
certified lead-based contractor / supervisor state of ohio
certified tax preparer h&r block
hiring agent name
i am currently seeking a challenging and rewarding senior-level financial administration / business support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.
i offer over 21 years of combined real estate and consumer banking experience in mortgage consulting, loan processing, and financial support roles, including expertise in advertising / marketing, internal / external client relations, business-to-business relations, community development / education, and training / development capacities. i pride myself on seamlessly blending strong financially-based decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
you will find me to be a results-driven, solutions-focused, and detail-oriented team player who fosters synergistic teamwork within a deadline-driven environment, and is firmly dedicated to supporting your client-related business goals and objectives. for these reasons, i am confident that the combination of my sharp analytical skills, solid problem-solving proficiencies, and demonstrated professional acumen will prove to be incredible assets to your financial team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
yyyyyy x. yyyyyy
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