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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •


profile of qualifications


enthusiastic customer service professional eager to offer progressive client support, retail sales, and design services experience, as well as knowledge gained from recent b.s. in textile marketing, toward maximizing an employer s success.  top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction.  excellent communicator who can handle multiple assignments within deadline-driven environments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical and problem-solving skills.  fluent in italian.


key areas of expertise


client relations                                                                    customer service                                                                database management

retail sales                                                                          information management                                                     administrative support

textile marketing                                                                 reports invoicing                                                                 vendor relations


professional synopsis


client specialist, bureau veritas, taunton, ma                                                                                                                    2008 c present


         apply strong organizational talents toward maintaining accurate client information within internal databases to include updating statistics as required and composing detailed reports to determine pass / fail of products.

         expertly invoice key reports to maximize overall operations efficiency.

         utilize solid industry and professional services knowledge to promptly handle client / vendor requests and resolve business challenges.

         play a vital role in sustaining and growing the business by consistently delivering high-quality customer service.

         instrumental in leading team-driven success as a member of the green committee and participating in earth day festivities.


sales associate, talbots, inc., hingham, ma / newport, ri                                                                                                        2005 c 2008


         achieved advantageous apparel sales generated by building valuable customer relationships and creating an appealing retail environment through the implementation of dynamic interior merchandise displays.

         performed all cash handling duties and operational transactions (i.e. sales, returns, exchanges, gift cards), along with completing the proper documentation of monetary values through consistent record-keeping practices.

         fostered cooperative teamwork across a multitude of personnel levels to optimize store productivity and profitability.


sales associate / designer, garden craft, hanover, ma                                                                                                            2001 c 2004


         demonstrated a broad scope of creative talents toward developing client-specific floral arrangements for diverse locations (i.e. home, office) to include meeting with customers to ascertain individual project requests and handling all ordering and billing support processes.


education and technical proficiencies


bachelor of science in textile marketing (dean s list 3.0 gpa)                                                                     university of rhode island


italian language program (3.2 gpa)                                                                 de rada italian institute (san demetrio corone, italy)


microsoft office (word / excel / powerpoint) • lotus notes • internet applications


community activities


participant, university of rhode island intramural sports, kingston, ri                                                                            2006 c 2007


         participated in multiple on-campus sporting events to generate cohesive relations between students, faculty, and staff.


volunteer, spring splash fashion show, kingston, ri                                                                                                                           2005


         successfully modeled in a high-profile fashion show held at the university of rhode island.


volunteer, fashion merchandising society university of rhode island, kingston, ri                                                    2004 c 2006


         supported fundraising by organizing and directing various committee activities to include modeling in society fashion shows and participating in a popular light the night event.

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