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Sales and Operations Executive

Business Development    ~ Production Management ~ Training & Development

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Executive Profile


Offering dynamic track record as Senior Executive, Entrepreneur and Managing Equity Partner, with consistent results in growing companies, driving sales and optimizing bottom-line performance ~ Talent for defining and capitalizing on opportunities to target and penetrate competitive markets, capture new business, expand/diversify profit channels, and maximize operational efficiencies ~ Strong leader who excels in recruiting, hiring, training, developing, and directing top-performing management, sales, customer service, and production/administrative teams ~ Effectively establish, cultivate and manage critical relationships with key decision makers and strategic partners ~ Adept in planning and facilitating acquisitions/mergers and steering startups


Achievement Highlights


Ø  Instrumental in growing Capital One Home Loan production from $1.5B to $4.1B and increasing units from 16,200 to 40,024, 2005-2007; rapid growth justified increasing staff  from 150 to 400 employees

Ø  Successful equity partner in, growing business from 8 to 150 employees and to as high as $1.5B in loan volume, positioning company for $155M sale to Capital One; member of Executive Board Team responsible for the strategic analysis, planning and negotiation of company sale/acquisition

Ø  As Automated Escrow COO, drove business to fund over 16K loans, 2004, generating over $4.5M in revenue and leveraging business for sale to Capital One in the amount of $15M

Ø  Spearheaded startup launch and ongoing development of, closing an average 400 loans monthly to achieve $32M volume, FYE 2000, and providing a diversified revenue stream for McGuire Mortgage

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Career Background


Pippi and Dot-Overland Park KS                                                                                                          2008
Entrepreneur and Sole Proprietor

  Successfully launched and operated a niche company specializing in manufacturing of unique themed children s beds and furniture; www.

Capital One Home Loans-Overland Park KS                                                                        2005-2007

Vice President of Sales and Chief Production Officer

  Recruited through acquisition to spearhead integration of with Capital One Home Loans operations and personally steered entire sales operations employing 175 associates

  Rapidly progressed in recognition of dynamic results to serve as Chief Production Officer, proactively building and leading 400-member team to maximize productivity and revenue performance

  Actively managed key investor relationships generating high-volume bulk loan business as well as strategic partnerships with vendors, including title companies and appraisers


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Jay Listisen                                                                                                            Page 2 of 2

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Career Background continued Park KS                                                                                      2001-2005
Director of Sales and Operations

  Reporting directly to President, drove all human resource activities, with accountability for 5 Sales Managers as well as 50 Consultants; oversaw entire production staff including Underwriting, Processing and Closing Departments, with a strong focus on delivery of superior customer service

  Resourcefully recruited and screened top candidates and facilitated hiring and orientation

  Conducted highly-effective sales training seminars vital to maximizing individual and group sales

  Actively assisted in developing and implementing policies and procedures to achieve high levels of productivity and efficiency throughout the loan process

  Worked closely with investors to facilitate bulk loan purchases and maintained productive relationships with vendors/key stakeholders for seamless 3rd party loan processing

Automated Escrow-Overland Park KS                                                                                  2002-2005

  Collaboratively structured and launched an escrow and settlement service company to work directly with

  Successfully defined and established innovative workflow procedures and technology solutions supporting staff of 10 in efficiently processing over 1.5K monthly loan transactions

McGuire Mortgage-Prairie Village KS                                                                                   1997-2000

Sales Manager,; 1998-2000

  Promoted to head up new Internet-based division; recruited, hired, trained, and led a 30-member team of sales consultants and actively worked with production staff to achieve high-volume sales goals

Traveling Branch Manager; 1997-1998

  Contributed sharp business acumen, effective operational analysis/problem solving skills and industry expertise toward traveling to company-wide branches to evaluate and boost branch and employee performance; recruited and trained new management and sales associates

Loan Officer; 1997

  Applied dynamic sales, consultation, presentation, and relationship building skills toward building large home equity and refinance mortgage lending client base


Norwest Financial-Pittsburgh PA                                                                                         1994-1997

Branch Manager; 1996-1997
Assistant Branch Manager/Branch Associate; 1994-1996

  Promoted to assume additional responsibility for staffing and training while concurrently selling personal and RE loans and establishing/managing retail accounts

  Successfully grew revenue by increasing branch receivables while reducing and maintaining low level of bad debt through proactive risk management and collection practices

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Bachelors Degree in Business Administration, Robert Morris University








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Contact Name, Title

Company Name


City/State/Zip Code




Are you seeking a results-driven Executive to support your organization in growing business, boosting operational performance and maximizing bottom-line profits?  I am currently exploring new career opportunities and to acquaint you with my qualifications, am submitting my resume for review; in advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I offer a strong track record in spearheading startups and driving sales and operations to generate solid results.  Over the course of my career I:


Ø  Successfully launched, grew and competitively leveraged and Automated Escrow to ultimately negotiate their sale to Capital One at a combined total of $170M

Ø  Drove Capital One Home loan production from $1.5B to $4.1B in 2 years

Ø  Took from startup to generate $32M


I am now eager to contribute my business savvy, strategic planning skills and dynamic leadership, relationship building and administrative/financial management abilities toward collaborating in your success as a key member of your executive team.  I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.







Jay  Listisen


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