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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ (xxx-xxx-xxxx / (xxx-xxx-xxxx ~ abc@xyz.com

career profile

creative, results-oriented culinary professional with 15 years of solid skill as general manager and owner. proven capacity to handle various functions necessary in supporting a successful upscale or casual dining facility including mastery of food & wine. dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues, vendors, management, and staff. talent to identify the needs of patrons and to encourage a risk-free, positive atmosphere to meet those needs.

 

operations / menu development / personnel relations /purchasing / cost control & labor

facilities / maintenance / advertising / customer relations / remodeling

revenue optimization / marketing / written & verbal communication


technical proficiencies: point-of-sale systems, ms-word, and excel; fluent in croatian and albanian.

professional experience

apple metro corp./ zanaro s italian restaurants
general manager, 02/2004 c present

facilitate efficient execution of daily operations for 2 separate units, planning the use of materials and human resources, including also inventory management, expenditure reduction, and sales management.

  • incorporate business acumen to head up the roll out of 1 applebee s and transition 2 more stores to achieve the sales and operations standards of apple metro.
  • implement skill necessary to hire 200 new staff members and quickly reduce labor costs by 18% for the 2nd zanaro s restaurant in white plains.
  • demonstrate sales leadership able to result in $85k in weekly revenue generated from 4,200 guests weekly.
  • exhibit the industry expertise leading to selection as the gm able to increase the new rochelle location s weekly sales of $28k/week to $40k/week.
  • seek promotional opportunities to increase sales including marketing zanaro s new rochelle location after remodeling for the grand re-opening.


finch tavern, westchester, ny

general manager, 09/2002 c 01/2004

sustained success, growth, and overall asset management of the restaurant as measured by total revenue and net income in relation to budgeted goals and owner's objectives. directed the professional success of 50 foh/boh staff serving and seating a 150 guest dining room within a 6,000 sq ft  restaurant.

  • held accountable for all aspects of front and back-of-house activities including: administrative functions such as payroll processing, wine inventory management, and staff training.
  • met or exceeded each customer's expectations by maintaining the highest standards of food and beverage quality, exceptional value and superior service.
  • adhered to company standards while exercising a proprietary style of management that conveyed a strong sense of ownership.

 

di mora restaurant, norwood, nj

general manager, 04/2001 c 08/2002

trained and enhanced the professional success of 3 supervisors accountable for a total staff of 45, servicing an 8,000 sq ft, 175-guest dining room. attained budgeted goals and built sales and additionally, maintained standards for food and beverage quality and atmosphere while building positive customer relationships through acting as maitre d' and meeting company standards.

  • performed purchasing, receiving, storage, inventory management functions, controlled monthly costs, and work with team to implement promotional programs.
  • supervised both front and back-of-house employees through staff training and development.

 

cucina tosca, new rochelle, westchester, ny

owner, 03/2000 c 04/2001

remained a highly motivated, well organized, systems-oriented leader with a commitment to excellence. handled all restaurant operations for a 4000 sq ft dining area with 175 seats and a staff of 45.

  • modified and created new menus as needed so that they remain effective for the purposes of the restaurant; created a wide variety of new dishes for the kitchen.
  • coordinate back-of-house operations including daily bookkeeping, purchasing and receiving and inventory management.
  • cost control of operating supplies and the implementation of marketing programs.

 

coco pazzo, 74th street, new york, ny
manager / general manager, 10/1994 c 03/2000
mandated adherence to established operational guidelines within this 4000 sq ft, 90-seat boutique fine dining facility housing a 30-member team.

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education

university of prishtina kosova, yugoslavia
bachelor of administration in business management, 1994

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ (xxx-xxx-xxxx / (xxx-xxx-xxxx ~ abc@xyz.com

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my 15 years of experience as a results-focused, service-oriented general manager able to adequately support the goals of your organization.  to acquaint you with my key qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.

 

experience as a general manager, owner, and manager is the basis for my confidence that i would be a valuable asset to your organization. i consistently lead restaurants in a positive direction by introducing successful operations and sales strategies. in my current position i have accomplished many feats that demonstrate my ability to assist your company in growing, such as:

 

  • headed up the roll out of 1 applebee s and transition 2 more stores to achieve the sales and operations standards of apple metro.
  • hired 200 new staff members and quickly reduce labor costs by 18% for the 2nd zanaro s restaurant in white plains.
  • consistently capture $85k in weekly revenue generated from 4,200 guests weekly.
  • boosted weekly sales of $28k/week to $40k/week.

 

complementing these accomplishments, i possess dynamic strategic planning, prioritization and organization skills as well as a strong attention to detail, all crucial to maximizing productivity and meeting critical timelines while maintaining high quality standards.  additionally, i am a solutions-focused problem solver with a talent for quickly addressing and resolving issues to ensure optimal client satisfaction levels.

 

as a team member, you will find me to be a customer-focused, highly organized professional committed to supporting your success. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

enclosure

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