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Yyyyyy x. yyyyyy
617 N. Taylor Ave., #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Geriatric Care Management and Services
Qualifications Profile
Ø Recently earned Master of Health Administration in Gerontology, graduating with a 3.98 Overall GPA
Ø Practical experience in Patient Relations, Long-Term-Care and Pharmacy Operations, resulting in practical background in working with geriatric, health care and medical community
Ø Dynamic leader with solid track record in broad-scope management spanning operations, administrative, client/public relations, account management, customer service, marketing, staff training and supervision, procurement, inventory control, and collections
Ø Exceptional strategic planning, prioritization, organization, and project/workflow management skills crucial to maximizing productivity and efficiency
Ø Bi-lingual, with fluency in both English and Spanish
Academic Credentials
University of Phoenix C Online Campus
Master of Health Administration C Gerontology; December 2009
Overall GPA 3.98
California State University , Northridge
Bachelor of Science in Business Administration, Organizational Systems Management; May 1994
Member, Golden Key National Honor Society ~ Dean s List; Spring 1992 & Fall 1993
Career Track
On-Call Supervisor/Lead Pharmacy Tech; Hygeia LTC/Hygeia Apothecary Pharmacy-LA, CA 2001-Present
Capitalizing on opportunity to gain practical experience in healthcare field and patient relations, have acquired extensive background in processing prescriptions, interfacing with broad patient populations and medical professionals and ensuring internal and regulatory standards compliance
Drive growth through assertive marketing to and quality customer servicing of long-term care facilities
Expertly train new hires on medication filling policies and procedures
Data Entry Clerk; McMaster-Carr Supply Co.-Santa Fe Springs, CA 1998-2001
Proficiently managed high volume of data entry focused on order entry for export accounts
Conducted weekly inventories of warehouse materials
Customer Service Representative; Frito-Lay Inc.-Rancho Cucamonga, CA 1995-1998
Profitably ran C-store/account sales routes, with accountability for facilitating sales, providing quality customer service, managing product merchandising, and controlling inventories; generated 120% account sales growth
Trained new CSR staff and collaborated in HHC training initiatives
Assistant Manager; Save-on Drugs Store-Rosemead, CA 1994-1995
Demonstrated sharp business acumen in steering full-scope store operations; assumed General Manager role as needed and entrusted with high-volume cash handling
Coordinated and supervised associates and enforced company customer service standards
Resourcefully controlled inventory and merchandised products to maximize sales and profits
Activities/Affiliations
Active Volunteer; Catholic Church Youth Outreach Program Member, Latino Business Association
Yyyyyy x. yyyyyy
617 N. Taylor Ave., #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity as a (INSERT TITLE OF POSITION TARGETED) and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I recently earned a Masters of Health Administration in Gerontology, graduating with an overall 3.98 GPA. I am eager to contribute my academic credentials, experience in working with the geriatric population and LTC facilities as a Lead Pharmacy Technician and On-Call Supervisor, and passion for improving the lives of the geriatric population toward supporting your goals while launching and building a progressive career.
To complement this background, I offer extensive management, administrative, customer service, public relation, and team training/supervision experience and a track record of commitment to the community through volunteer leadership and affiliations. I also earned a BS in Business Administration, Organizational Systems Management, in 1994.
As an employee, you will find me to be a driven team player eager to support you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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