career objective                              

 

motivated team player with practical academic background in medical billing and coding as well as strong supporting client relation and administrative skills eager to assist a busy medical office in optimizing productivity and efficiency of operations as an enthusiastic staff member

profile                                                

 

ø  associate degree in medical insurance billing and coding, with practical training in medical insurance, diagnostic and procedural coding, medical terminology, and claims processing

ø  certification, american academy of professional coders (aapc); 2006-current

ø  strong computer and keyboarding skills

ø  solid background in data entry, administrative/office support, customer service, order processing

ø  superior organization, project management and multitasking abilities; able to maximize productivity and efficiency while maintaining high quality standards

 

education                                           

 

associate degree, medical insurance billing and coding, florida metropolitan university

graduated summa cum laude; 3.9 gpa

president s list and deans list for superior academic performance

 

professional experience                

 

data entry clerk, collections etc - elk grove village, il                                                         2007

• applied strong computer and data entry skills toward accurately inputting high volume of mailed orders as well as entering receivables in preparation for check deposits

 

phone entry operator, infinity resources - itasca, il                                                      2006-2007

• delivered superior customer service in taking high volume of cd/dvd phone orders, entering order data as well as credit card information into system and providing customers with sales totals and order support

 

lead customer service representative, cna insurance - downers grove, il                1994-2001

• proficiently received/input workers compensation claims and productively conferred with employees and employers to generate quality information
• actively collaborated with unit manager and adjusters in facilitating operations through effective administrative support

activities                                            

 

volunteer assistant administrator,  dsylexia association of illinois-in glen ellyn
volunteer assistant administrator,  dupage chilldren's museum-naperville, il