Results-focused professional with B.S. in Organizational Leadership and specializing in driving operations growth, building solid teams, developing targeted training programs, providing world-class customer service, and cultivating a strong brand image with superior quality eager to offer 7 years experience toward maximizing an employer s success.

 

 

         Top performer who makes decisions to reflect positively on business efficiency, corporate well-being, and employee satisfaction, along with providing quality recruitment that encourages diversity, low turnover rates, and high levels of company loyalty.

         Integral leader who excels at policy / procedure development, training programming, and employee coaching / mentoring.

         Ambitious self-starter who fosters a cooperative working environment by conducting group meetings and individual reviews designed to facilitate valuable team building, improve communication measures, and encourage useful staff feedback.

 

 

Team / Morale Building   Training / Development   Staff Workflow Prioritization

Regulatory Compliance    Operations Management    Strategic Analysis / Planning

New Business Growth    Client / Business Relations    Policy / Procedure Development

 

 

~ Leadership Achievements ~

         Increased restaurant-wide profit margin, and designed a variety of new systems for employee training and development.

         Developed the strongest retention rates and culture within the restaurant chain (7 stores total), along with promoting 7 team members to manager roles and several additional employees to training or shift lead positions of greater responsibility.

         Initiated off-site trainer meetings to build staff morale and develop leadership skills through exercises and personality assessments.

 

 

         Applied dynamic leadership talents toward directing comprehensive restaurant operations, including handling all sales, team building, payroll, finances, regulatory compliance, inventory control, quality assurance, vendor relations, and guest services.

         Met and / or exceeded sales objectives by analyzing competitors and calculating weekly numbers within aggressive markets.

         Drove business growth by recruiting, training, coaching, and managing a top-performing 50+ member team, including planning and prioritizing individual and group workflow to maximize use of resources and meet targeted restaurant objectives.

         Played a vital role in building and sustaining positive public relations by developing strong community relationships via service, fundraising, and donations, including boosting catering sales through contact with schools, local churches, and businesses.

 

 

         Strategically steered activities organization for junior high and high school students, including directing weekly meetings and events, semi-annual camping trips, and transportation and lodging, as well as offering counsel, guidance, and support.

         Taught personal development courses on a monthly basis to improve physical, intellectual, emotional, and spiritual growth.

 

 

         Utilized broad scope of university knowledge to prepare and distribute information packets and invitations to potential students, including responding to application and admissions processes inquiries and conducting weekly campus tours.

 

 

Bachelor of Science in Organizational Leadership                                                                                                     Biola University

 

ServSafe Certified • Microsoft Office • Internet Applications

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

 

I am excited to build a rewarding career with your company, and am confident that my broad range of professional abilities can help to achieve your key objectives.  I can offer 7 years of solid experience in Team / Morale Building, Training / Development, Operations Management, Workflow Prioritization, and Strategic Planning / Analysis, and am well-versed in all facets of Regulatory Compliance, Policy / Procedure Development, and Client / Business Relations.

 

To complement my background, please note that I hold a B.S. in Organizational Leadership from Biola University, and am ServSafe Certified.

 

Most recently, as General Manager for Stonefire Grill Restaurant, I applied my dynamic leadership talents toward directing comprehensive restaurant operations, including handling all sales, team building, payroll, finances, regulatory compliance, inventory control, quality assurance, vendor relations, and guest services.  Within this role, I recruited and coached a top-performing 50+ member team, and initiated off-site trainer meetings to build staff morale and develop leadership skills through exercises and personality assessments.  I also increased the restaurant s profit margin and created the strongest retention rates and culture within the restaurant chain (7 stores total).   As this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

You will find me to be a results-focused professional who can contribute a track record of organizing complex business projects, defining priorities, and meeting goals.  In addition, I can develop and manage teams within deadline-driven environments while streamlining operations and training processes to increase productivity, efficiency, and quality.  For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your company.

 

I look forward to hearing from you, and thank you in advance for your consideration.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy