objective                              

 

department:

agency:

job announcement number:

ssn: 000-00-0000

profile                                 

ambitious professional with a 15+ year proven track record of success and progressive office administration acumen including, assessment of financial resources, deductive reasoning, conflict resolution, negotiation, problem sensitivity, client evaluation, and sound decision making. possess exceptional organizational and interpersonal attributes and a fiery determination to succeed. exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking others to reach for the next level of success. consistently create lasting relationships with people from diverse cultures and professional backgrounds. interact with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy.

professional experience        

small business administration                                                                                       2008 c present

disaster relief c travel arranger/workflow

address, herndon, va zip

grade: n/a; last promotion: n/a

hours worked weekly: 00 hours

salary: $ needed annually

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

• facilitate travel schedules and accommodations for multiple parties and negotiated rates for accommodations; keep traveler profiles accurate and with consistent information.
• utilize oracle to verify payments and examine and balanced 25 to 50 vouchers; execute 10 to 20 amendment 21s.
• provide clerical support by answering phones and directing calls to the appropriate party.
• collaborate with headquarters in denver, co to ensure local objectives comply with corporate objectives.

 

department of treasury                                                                                                             2008

office automation assistant

address, vienna, va zip

grade: n/a; last promotion: n/a

hours worked weekly: 00 hours

salary: $ needed annually

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

• performed various clerical support in processing personnel actions for new hires, retirements, awards, separation.
• prepared documents, reports, and correspondence on computer using statistical and narrative reports, charts, letters, and memoranda.
• received calls and visitors to the office; screened calls to determine nature of business and answers routine inquiries.
• prepared and typed, from oral instructions or brief notes, technical documents, reports, and travel documents.
• performed other routine clerical tasks incidental to the function of the office, such as filing, operating copier, and maintaining records and database of applicants for vacancy announcement letters.
• maintained administrative confidentiality in daily work activities in accordance with privacy and confidentiality standards.
• audited delegating examining unit and merit promotion cases.

 

volt temp staffing agency                                                                                         2007 - 2008

junior administrative assistant

address, herndon, va zip

grade: n/a; last promotion: n/a

hours worked weekly: 00 hours

salary: $ needed annually

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

• uploaded available positions onto the internet job boards and created new job vacancies.
  provided high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence.
• conducted research, compile data, and prepare papers for consideration and presentation to management.
• coordinated and directed office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.
• filed and retrieved documents, records, and reports.
• interpreted administrative and operating policies and procedures for employees.
• made travel arrangements for executives.
• managed and maintained executives' schedules.
• opened, sorted, and distributed incoming correspondence, including faxes and email.
• prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
• read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.
• reviewed operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

 

rer financial group, llc                                                                                             2006 - 2007

receptionist/office assistant

address, herndon, va zip

grade: n/a; last promotion: n/a

hours worked weekly: 00 hours

salary: $ needed annually

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

• answered inquiries and obtained information for general public, customers, visitors, and other interested parties.
• provided information regarding activities conducted at establishment; location of departments, offices, and employees within organization.
• built relations with vendors based on constant contact with them
• handled pitney bowes mail management systems.
• tracked and requisitioned office supplies and inventoried new orders.
• scheduled travel accommodations and ensured safe and efficient travel from place to place for management.
• demonstrated writing ability by drafting documents using a variety of software packages.

 

kaplan k-12                                                                                                                  2005 - 2006

site coordinator

address, new york, ny zip

grade: n/a; last promotion: n/a

hours worked weekly: 00 hours

salary: $ needed annually

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

• directed the success of 7 to 10 staff and performed personnel management functions including hiring, professional development, performance appraisals, and resolved employee concerns.
• develop effective site management by providing ethical leadership, training, coaching, and development.
• acted as a role model committed to the professional development of the teaching staff.
• directed and coached teachers to better drive student success.
• develop and execute the short and long term strategies within the area to achieve growth consistency in compliance with ny department of education educational standard.
• communicated and implemented strategy, initiatives, and programs with parents and students to determine how kaplan can increase performance.
• drove excellence in the student experience.
• adhered to company policy concerning behavior assessments, behavior management program development, and clinical problem solving.
• identified issues and focus on areas with the greatest improvement opportunities.
• strengthened center operations to deliver an excellent student experience.

 

board of education                                                                                                       2003 - 2005

permanent substitute teacher/elementary and middle school

address, yonkers, ny zip

grade: n/a; last promotion: n/a

hours worked weekly: 00 hours

salary: $ needed annually

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

         assisted in facilitating use of special education curriculum for at-risk students, improved learning proficiency levels, and comprehension skills of students using most effective learning medium.

         developed effective and proactive behavior management methods within classroom; instituted fair, clear rules and consistently enforced them as needed, resulting in a positive atmosphere for all students.

         focused students attention on lesson content through clear direction and examples.

         kept students engaged in lessons and encouraged them to express their ideas.

         demonstrated methods and procedures to pupils; observed and evaluated pupils' work in order to determine student progress or to make suggestions for improvement.

 

march of dimes                                                                                                                        1999 - 2002

administrative assistant to vice president

address, white plains, ny zip

grade: n/a; last promotion: n/a

hours worked weekly: 00 hours

salary: $ needed annually

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

 

• supported executive-level management, including the vice president, by providing calendar maintenance, drafted correspondence, and prepared expense reports.
• managed projects and supported the prompt and efficient process.
• delivered personnel management and hr assistance by processing payroll, tracking absenteeism, professional development, orientation of new staff, and performance appraisals.

 

***additional experience as administrative assistant to director of the library with the new york botanical gardens, administrative assistant to intake and personnel for mcmahon services for children***

 

education                             

strayer university, fairfax, va

master of business administration, presently seeking

00 quarter hours, gpa 0.0

 

mercy college, dobbs ferry, ny

master of science c organizational leadership, 2005                                         

00 quarter hours, gpa 0.0

 

metropolitan college of new york, manhattan, new york
bachelor of science - business administration, 2001
00 quarter hours, gpa 0.0