Dynamic, ambitious and motivated Operations Management Professional with a track record of driving customer service, business administration, HR functions, and process improvement strategies to maximize productivity and performance. Reputation for superior business savvy with the ability to thrive in a fast paced setting. Seeking an Operations Management position with a progressive organization that values visionary leadership and superior customer service skills.
Core competencies include:
Payroll/Time Clock Administration
IT Support and Troubleshooting
Process Improvement/Maximize Efficiencies
MS Office/ TABS/APS/Lexis Nexis/Lenstar
Exercise Excellent Judgment
Strong Analytical Skills/Detail Oriented
Aronowitz & Mecklenburg LLP, Xxxxxx, Co - Operations Manager 2005 to Present
Provide leadership and oversight for office administration including; payroll, AP/AR, benefits, compliance, IT support, policy development and reporting requirements.
Manage 5 Support Staff and perform ongoing performance review, training and mentoring to maximize productivity; set benchmarks and clear expectations, and create an environment of continuous learning.
Spearheaded efforts to develop proprietary case management system, and transitioned the firm into a paperless environment; implement periodic modifications to reflect changes in Xxxxxx law.
Integral team member in driving significant overall growth; increased branch revenue by 900% within 48 months, and currently ranked #1 Xxxxxx firm by national Lender Processing Service.
Castle, Meinhold & Stawiarski, LLC, Xxxxxx, Co - Paralegal/Foreclosure Reviewer 2003 to 2005
Resolved deficiencies or errors on foreclosure documents, collaborated with Public Trustees and attorneys to expedite processes; reviewed initial title to uncover vesting issues, and verified that all parties and lien holders were properly notified of foreclosure proceedings.
Proofread documents, prepared Public Trustee Notices, letters, affidavits and exhibits.
Carl Tabor, DMD, Fort Collins, Co - Clinical Manager 2000 to 2003
Recruited, hired and trained all staff; set production goals and customer service expectations.
Processed all AP/AR, bank reconciliations, coding, billing and patient scheduling in a fast-paced, high volume operation; managed operations budget, approved expenditures, and implemented cost containment strategies to maximize profitability.
Ensured total compliance with all OSHA/HIPAA requirements, and monitored licensure of clinical staff.
PetCo, Fort Collins, CO - Store Manager 1998 to 2000
Led all store management activities including HR development, payroll processing, scheduling, cost control and inventory; assembled and trained high performance staff.
Consistently maintained superior performance indicators and revenue results through strategic marketing initiatives, community relations and customer service.
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