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0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx

Information Technology Specialist

Performance-driven IT Professional with 25 years experience is eager to contribute technical proficiencies as well as dynamic project management skills toward supporting operations of a progressive organization.

Key areas of Expertise

   Banking Operations/Management

   IT Implementation/Management

   Project Management

   Strategic Planning

   Systems Administration

   Software Development

   Business Process Re-Engineering

   Streamline Work Flow


   Relationship Management

   Presentation Skills

   Customer Service

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Professional Profile                                                         

Ø  Escalate business development through superior IT management and strategic planning and which increase productivity and revenue growth; exceed goals and objectives, and adhere to all standards and regulations

Ø  Organized and detail-oriented professional with extensive experience in banking operations; technical development, hardware/software selection, data/voice communications installation and support, banking applications, e-banking products, and IT implementation including installations and software/hardware migration; provide support and maintenance for IT equipment and source database

Ø  Key accomplishments include successful implementation of a bank wide Local/Internet e-mailing system, creation of infrastructure required for the bank s debit card project implementation, and automation of bank s banking operations

Ø  Result-driven and knowledgeable in diverse hardware/software, business applications, LAN/WAN, client/server architecture, and computer security; design, implement, and support IT infrastructure and networks

Ø  Exhibit diagnostic and collaborative problem-solving skills; proficient in translating individual needs into customized and cost-effective business solutions

Ø  Demonstrate superior leaderships qualities and build strong working relationships; skillfully manage projects, prepare budgets, develop business proposals, close deals with prospective clients, and streamline workflow process including Leave, Loan, and Store requisition applications

Ø  Communicate technical and complex information easily and concisely; display excellent presentation skills while serving as company representative in computer vendor exhibitions, conferences, and seminars; facilitate training and demonstrations in support of clients; prepare various IT procedure and operations manuals; participated in several committees and served as Chair

Ø  Professional affiliations include serving as Member of the Computer Association of Nigeria, Computer Professionals of Nigeria, and Nigeria Institute of Management of Nigeria

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Employment History                                                          

Deputy General Manager                                                                                                    00/2000 C 03/2006

African Express Bank PLCLagos, Nigeria

   Acted as Group Head of banking operations during his absence

   Served as Chair of committee which packaged the banks Total Quality Management (TQM) and launched implementation of TQM in the bank; participated in Assets and Liability Committee and Credit Review Committee meetings

   Boosted business proficiencies by directing daily activities of IT Group, internal and external regulatory bodies, and IT and banking operations infrastructure; strove to enhance quality of service by improving software developed in-house to augment the banking system application

   Dedicated leader who designed, implemented, and supported 18 branches of the bank and their LAN and WAN infrastructure utilizing various telecommunications equipment and links channels including wireless radio, dial-up and VSAT; accurately prepared a bank-wide IT budget and monitored its execution

   Key player who automated banking operations for offices, treasury, trade finance, and inter-branch communications; facilitated user training on application of the banking system

   Expertly selected and implemented SWIFT (Society for Worldwide Interbank Financial Telecommunication) connectivity

   Effectively coordinated and managed Process Re-engineering activities; setup a Service Excellence desk

   Essential member who oversaw all IT equipment procurement, installation, and maintenance; displayed expertise through preparation of computer equipment room to meet international standards

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Additional Employment                                                     

Licensed Practical Nurse, Hospital? City, State C this shows that you are employed now              Date C Date

SNR Manager, FSB International Bank PLC Lagos Nigeria                                                            1993 C 2000 

IT Banking Consultant, First African Trust Bank Limited Lagos Nigeria                                         1992 C 1993 

IT Banking Consultant, Nigeria-Arab Bank Limited Lagos Nigeria                                                 1990 C 1992 

IT Consultant, Data and Telecommunications Lagos, Nigeria                                                       1988 C 1990 

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Computer/Technical Skills                                              

Ø  Proficient in implementation and support of multi-platform systems network for various businesses including banking

Operating Systems:                                 LAN, WAN, SCO XENIX ver. 2.3.2, ORACLE ver.5.1, Dbase4, Clearing system, M-TEL system, VAT system, Customs systems, PC-MOS and MS_DOS

Hardware:                                                ??

Software:                                                 MS-Office Suite, Novell Netware, Lotus Notes, Lotus Domino, Lotus Sametime

Banking Applications:                             MicroBanker, Peat Banker, Equinox (Phoenix), E-banking C Value Card, NAC system, NITEL Bill Payment collection system, Customs Duty Collection System, NITEL GSM Collection system

eBanking Products:                                 Internet Banking, Telephone Banking, GSM/SMS based banking, FlashPay and PC/Home banking

Telecommunications:                              data/voice communications, wireless radio, dial-up, leased circuit, dial-up and VSAT

Please organize and ensure this section is complete and accurate.  Where does the information below fit in? 


Dbase4 under DOS environment (RECOVERY system, CLEARING system and MICR system)

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Education and Professional Development                   

Master of Business Administration                                                                                                         1997

Enugu State University of Science and Technology Nike, Enugu

Bachelor of Science in Computer Science                                                                                              1984

University of Nigeria Nsukka, Nigeria

The West African Examinations Council (WAEC), Division Two                                                   1974 C 1979

National Secondary School Nike, Enugu

Additional Training

Banking Operations program, JBH Int l Associates

Disk Management and Troubleshooting Lagos Business School

Management Development SCG Limited

  THE ERA OF VALUE seminar Lagos Business School

The Service Excellence program, A Customer Awareness Seminar JBH Int l Associates

Management Information Systems for the Financial Industry Lagos Business School

Conflict of Interest: Ethical Issues seminar Lagos Business School

Basics of Managing People program JBH Int l Associates

Total Quality Management seminar Lagos Business School

Advanced Training on Microbanker Citicorp Information Technology Industries Ltd. (CITIL), Bangalore, India

Computer Virus seminar IT professionals Limited

E-Commerce, Trends, Opportunities and Threats Philip Consulting

Systems Contingency Planning and Disaster Recovery Strategies FITC

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0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx









[Attention Line]

[Organization s Name]

[Address Line 1]

[Address Line 2]


Dear [Insert Name]:


This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [IT Specialist] within your organization. I bring 25 years of valuable experience and training which makes me an excellent match for your advertised position.


You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in banking operations and management, IT design, implementation, maintenance and support, troubleshooting, and superior customer service are some of my strengths.


I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs.  Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule.  Thank you for your time and consideration.






Christopher Onwuekwe




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