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Yyyyyy x. yyyyyy

393 E. Spaulding G-36 ¹ Xxxxxx West, CO xxxxxx ¹ xxx-xxx-xxxx ¹


Senior Level Business Operations/Administrative Support Professional

Accounts Payable/ Marketing Support / Contract Administration / Technologically Savvy


Highly Regarded Office Manager and Business Support Professional with expertise in relationship management, client services and office administration.  Outstanding organizational ability, office efficiency and time management skills with a reputation for excellence and high quality production.  Skilled in managing AP/AR duties, contract administration and general bookkeeping.  Dedicated to providing superior customer service, ensure satisfied clients and gain repeat business opportunities. Thrive in a fast paced, challenging environment that offers new opportunities for accomplishment and success.


Key Skills Summary


w Ability to Work in a Fast Paced Environment

w AP/AR & Bookkeeping Expertise

w Cultivate Long-Term Relationships

w Customer Service Dedication

w Effectively Manage Multiple Projects

w Excellent Communication & Presentation Skills

w Knowledgeable in Business Office Activities

w Manage Multiple Tasks

w Organized & Detail Oriented

w Solid, Steady and Composed

w Strategic Planning & Execution

w Strong Scheduling Capabilities


Professional History


Keller Williams/ All Star Team - Office Manager / Administrative Assistant (2008 to Present)

w Perform contract administration for a busy real estate sales office; proofread, edit, and submit contracts for review, manage counter proposals and disclosures for real estate closings.

w Manage office filing system and ensure that all required documents are readily available and up to date; maintain relevant industry knowledge of real estate proceedings, legalities and requirements for buyers and sellers.

w Assemble listing information for input into the multi-list service; upload documents to highlight property features, answer inquiries regarding property details and reroute calls to agents as needed.

w Prepare mass mailings to market properties and real estate services, collect rental payments, track monthly expenses, purchase office supplies and manage overall office administration.


Keller Williams/ All Star Team (2008) - Marketing Director / Administrative Assistant

w Produced marketing and advertising collateral materials including; post cards, newspaper ads and flyers to support marketing initiatives and drive business activity.

w Managed and edited content for company website using specialized software, updated MLS listings and ensured accuracy and timeliness for all listings and business information.




Yyyyyy x. yyyyyy

393 E. Spaulding G-36 ¹ Xxxxxx West, CO xxxxxx ¹ xxx-xxx-xxxx ¹


Roto Rooter and RNR Enterprises Inc. (2007 to 2008) C Administrative Assistant

w Led AP, Dispatch and Administrative functions; responsible for AP/AR, payroll functions, implementing customer payment plans, and processing consumer credit applications.

w Oversaw comprehensive collections processes; wrote late payment and collections letters, and represented company in small claims court actions.

w Managed high volume dispatching duties, answered incoming calls, scheduled commercial and residential clients for service and ensured the timely dispatch of technicians to customer sites.

w Assisted in the new employee on boarding processes, helped employees complete new hire paperwork.

w Maintained office supplies and managed fleet vehicle maintenance records.


McCandless International Trucks & Ideal Lease (2001 to 2002) C Administrative Assistant

w Performed purchase order administration and coding for AP invoices, collected customer payments, made bank deposits, balanced cash drawer and assisted in payroll processing duties.

w Managed multi-line telephone system, created new office documents, maintained updated customer database and distributed incoming mail/shipments.


Val- Pak & Xxxxxx Merchants Magazine (1997 to 2001) C Office Manager- Bookkeeper

w Performed general accounting and bookkeeping duties including; AP/AR, payroll, cash posting, write-offs, reconciliation of bank statements, bank deposits, collections and P&L reports utilizing the QuickBooks software program.

w Maintained client information and order history, managed customer database, created office documents and ensured accuracy of all information; proofread customer ads, and updated contracts as needed.

w Ordered office equipment and supplies, answered incoming calls, and distributed incoming/outgoing mail and shipments.



Xxxxxx Community College C General Business Studies

Xxxxxx State University C Xxxxxx Campus - Sociology/Criminology Studies

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