Yyyyyy x. yyyyyy
Senior Level Business Operations/Administrative Support Professional
Accounts Payable/ Marketing Support / Contract Administration / Technologically Savvy
Highly Regarded Office Manager and Business Support Professional with expertise in relationship management, client services and office administration. Outstanding organizational ability, office efficiency and time management skills with a reputation for excellence and high quality production. Skilled in managing AP/AR duties, contract administration and general bookkeeping. Dedicated to providing superior customer service, ensure satisfied clients and gain repeat business opportunities. Thrive in a fast paced, challenging environment that offers new opportunities for accomplishment and success.
Key Skills Summary
w Ability to Work in a Fast Paced Environment
w AP/AR & Bookkeeping Expertise
w Cultivate Long-Term Relationships
w Customer Service Dedication
w Effectively Manage Multiple Projects
w Excellent Communication & Presentation Skills
w Knowledgeable in Business Office Activities
w Manage Multiple Tasks
w Organized & Detail Oriented
w Solid, Steady and Composed
w Strategic Planning & Execution
w Strong Scheduling Capabilities
Keller Williams/ All Star Team - Office Manager / Administrative Assistant (2008 to Present)
w Perform contract administration for a busy real estate sales office; proofread, edit, and submit contracts for review, manage counter proposals and disclosures for real estate closings.
w Manage office filing system and ensure that all required documents are readily available and up to date; maintain relevant industry knowledge of real estate proceedings, legalities and requirements for buyers and sellers.
w Assemble listing information for input into the multi-list service; upload documents to highlight property features, answer inquiries regarding property details and reroute calls to agents as needed.
w Prepare mass mailings to market properties and real estate services, collect rental payments, track monthly expenses, purchase office supplies and manage overall office administration.
Keller Williams/ All Star Team (2008) - Marketing Director / Administrative Assistant
w Produced marketing and advertising collateral materials including; post cards, newspaper ads and flyers to support marketing initiatives and drive business activity.
w Managed and edited content for company website using specialized software, updated MLS listings and ensured accuracy and timeliness for all listings and business information.
Yyyyyy x. yyyyyy
Roto Rooter and RNR Enterprises Inc. (2007 to 2008) C Administrative Assistant
w Led AP, Dispatch and Administrative functions; responsible for AP/AR, payroll functions, implementing customer payment plans, and processing consumer credit applications.
w Oversaw comprehensive collections processes; wrote late payment and collections letters, and represented company in small claims court actions.
w Managed high volume dispatching duties, answered incoming calls, scheduled commercial and residential clients for service and ensured the timely dispatch of technicians to customer sites.
w Assisted in the new employee on boarding processes, helped employees complete new hire paperwork.
w Maintained office supplies and managed fleet vehicle maintenance records.
McCandless International Trucks & Ideal Lease (2001 to 2002) C Administrative Assistant
w Performed purchase order administration and coding for AP invoices, collected customer payments, made bank deposits, balanced cash drawer and assisted in payroll processing duties.
w Managed multi-line telephone system, created new office documents, maintained updated customer database and distributed incoming mail/shipments.
Val- Pak & Xxxxxx Merchants Magazine (1997 to 2001) C Office Manager- Bookkeeper
w Performed general accounting and bookkeeping duties including; AP/AR, payroll, cash posting, write-offs, reconciliation of bank statements, bank deposits, collections and P&L reports utilizing the QuickBooks software program.
w Maintained client information and order history, managed customer database, created office documents and ensured accuracy of all information; proofread customer ads, and updated contracts as needed.
w Ordered office equipment and supplies, answered incoming calls, and distributed incoming/outgoing mail and shipments.
Xxxxxx Community College C General Business Studies
Xxxxxx State University C Xxxxxx Campus - Sociology/Criminology Studies
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