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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

career profile

 

highly skilled operations manager with more than 7 years experience in the restaurant and retail industries. has facilitated development of recruiting, training, and hiring programs. member of shrm. oversaw a 30-person staff and analyzed results of exit interviews to determine changes to policies beneficial to the company. technically proficient in ms office including word, excel, powerpoint, and access. fluent in english, german, russian, and bulgarian.

 

education

 

st. kliment ohridski university, sofia, bulgaria

master of psychology in organizational behavior and consulting, 2009

bachelor of arts in bulgarian philology, 2002

 

professional experience

 

hardware store restaurant, charlottesville, va                              06/2002-08/2005

manager

     supervised a 30-person staff to ensure efficient operations for a high-volume restaurant seating up to 300 patrons.

     spearheaded recruitment campaigns and collaborated with restaurant owners on hiring international students for temporary employment as part of a cultural exchange student program.

     oversaw hiring, termination, and training processes for all new staff, including conducting phone interviews, exit interviews, and new hire orientation.

     analyzed results of interviews to determine policy changes as needed.

     devised and implemented training programs for international staff.

     managed inventory control by tracking weekly stock shipments and cultivating strong industry relationships with vendors to streamline food and beverage costs.

     led all in-house banquet planning, bookings, and payment for up to 100 guests on special events.

     maintained competitive edge in the area market by updating menu selections, prices, and design.

 

zesta, ltd., sofia, bulgaria                                                                     12/1998-05/2002

office assistant

     provided executive assistance to the general manager by making travel arrangements, scheduling and coordinating meetings, and maintaining daily calendar.

     organized office operations, maintained company records, and managed inventory control.

     facilitated recruitment efforts for office staff and provided on-the-job training.

     authored correspondence to both domestic and international clients.

     developed strong relationships with external contacts to help build business.

activities

society for human resource management (shrm), member

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking an entry-level career opportunity in a human resource management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include more than 7 years operations management experience with a diverse workforce. during this tenure, i gained familiarity with hr processes by facilitating development of recruitment and training programs in collaboration with executive staff. this includes handling various labor relations issues.         

 

to complement this background, i offer a recent master s degree in psychology and membership in the society for human resource management (shrm).

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

radina meliva

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