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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


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results-driven manager eager to contribute expertise in operations, team building, customer service, and fiscal administration toward actively supporting a progressive organization in optimizing bottom-line performance.

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ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

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ø  successfully developed and implemented proactive staffing, team building and motivational strategies leading to twice industry standard in employee retention rates.

ø  boosted sales by 65% within first two years of ownership, resulting in increased profitability.

ø  increased sales 119% over 4-year period while controlling expenditures.

ø  generated 5.5% average increase in sales year over year for 6 years.

ø  established personal business with great success, large clientele base, and forward-thinking objectives.

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lks futures, inc., glendale, wi                                                                                                        2007-2008

assistant manager


remgr, llc, mequon, wi                                                                                                               2006-2007



grant j. wilson enterprises, inc., mequon, wi                                                                                   1997-2005



career highlights


  contributed dynamic leadership skills in managing all levels of employees, with strong focus on optimizing productivity, efficiency and performance.

  demonstrated solid understanding of accounting practices and principles in proficiently handling accounts receivable, accounts payable, payroll, benefits and taxes.

  cost-effectively allocated, administered and controlled budgets.

  trained, mentored and motivated employees, playing an instrumental role in the development of top performing team members.

  innovatively designed, developed and implemented targeted marketing strategies to maximize product positioning, advertising and merchandising.

  successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

  applied sharp business acumen toward defining and implementing policies to boost operational performance.

  strategically planned and coordinated schedules to maximize use of human resources while controlling labor costs and meeting customer needs.

  conducted comprehensive review and analysis of daily operations to prepare detailed spreadsheets to manage budgets, forecast sales and produce financials.

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finance - university of wisconsin, milwaukee, wi

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000







hiring agent name





dear _______________________________:


i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.


as illustrated by the accompanying resume, i have a comprehensive background in operations, team building, customer service and fiscal administration.  from leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive revenue-generating processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.  to complement these qualifications, i offer well-honed planning, organizational, and multi-tasking skills which are paramount as a manager.


as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.


professional regards,




yyyyyy x. yyyyyy



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