yyyyyy x. yyyyyy po box 0000 xxxxxx xxxx , xxxx , xxxxx 00000
experienced hospitality professional offering dynamic skills in management, team building, vendor relations, customer service and procurement eager to contribute in the role of food and beverage director.
ø over 22 years of successful background in hospitality services industry.
ø certificate level of master sommelier program with testing toward advanced level.
ø extensive professional development with leading california winemakers and seminars with such master sommeliers as clive coates and kevin zraly.
ø college training in sales, personnel management and time management.
ø solid experience in all phases of customer satisfaction and staff supervision.
ø record of progression to assignments of increasing authority and responsibility.
ø adept in recruitment, training and oversight of employee teams.
ø facilitate promotional planning and execution.
ø skilled in coordinating with multiple suppliers.
ø develop wine list, menus, special events, wine tasting and dinners.
ø provide in-depth, accurate revenue forecasting.
ø excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.
ø well-organized multi-tasker with exceptional interpersonal skills.
the hermitage inn, wilmington, vt 2008 - present
food & beverage manager
report directly to general manager regarding p&l monitoring, waste/loss prevention and inventory for this prestigious inn.
direct staff of 30 servers, bartenders, kitchen staff and executive chef in high-volume fine dining restaurant.
oversee wine purchasing and developing list for inventory of 24,000 bottles and 750 labels.
direct retail outlet, tasting programs, wine dinners, seminars and cellar tastings to increase profits.
train staff on proper wine, spirits, beer and sake protocols and knowledge.
havana restaurant, bar harbor, me 2004 - 2008
recruited by this wine spectator best award of excellence facility.
oversaw daily service of extensive wine list emphasizing spanish and south american labels.
facilitated staff training to maximize guest interaction and profitability.
whitehall imports, norwood, ma 2001 - 2002
new england regional sales manager
expanded distributor base for import company specializing in portuguese, spanish and chilean wines.
maintained and monitored distributor inventories, created sales incentives and increased market brands.
developed and executed educational events for trade and consumers.
sawyer s specialties, southwest harbor, me 2001 - 2002
retail sales representative
performed sales in high-volume, high-profile off-premises wine retail venue.
managed customer service, development of store product selection and pos displays.
organized consumer tastings and various events.
yyyyyy x. yyyyyy
the castine inn, castine, me 2000 - 2004
sommelier & manager
developed wine list in conjunction with chef s and owner s weekly menus.
monitored and conducted inventories, cellar organization and procurement.
sold wine on dining floor and trained staff.
colonial distributors, waterville, me 1996 - 1998
wine sales associate
account manager for bangor and bar harbor markets for key on- and off-sale accounts.
increased product distribution via division managers and suppliers
promoted wine tastings, educational events and wine/food seminars.
asticou inn, northeast harbor, me 1996
food & beverage manager
recruited, trained and supervised dining room staff in this four-star victorian hotel.
provided high-end food and wine education.
coordinated with chef to develop wine dinners, tastings and staff training.
young s market company, sacramento, ca 1992 - 1994
wine sales supervisor
operated in sacramento market on high-profile accounts to increase product distribution.
coordinated with division, branch and valley wine managers to implement supplier programs.
monitored sales for ymco programs and maintained associated reporting.
redding, eureka, ca 1991 - 1992
wine sales supervisor
directed staff on six salesmen for on- and off-premises accounts.
increased product distribution through market research and sales presentations.
monitored sales data, drafted reporting, trained salesmen and coordinated seminars and events.
attended tastings and distribution seminars.
hotel carter restaurant, eureka, ca 1988 - 1990
purchased supplies, recruited, trained and supervised staff and developed menu and wine list.
responsible for marketing, advertising, p&l, special events, wine tastings and dinners.
the eureka inn, eureka, ca 1988 - 1989
manager, the rib room
supervised staff of 25 waiters, bussers and captains.
assisted in development of marketing strategies and profitability studies.
coordinated with food & beverage manager to develop wine list.
american river college, sacramento, ca
management training courses, seminars and workshops
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!