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Yyyyyy x. yyyyyy                       0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                             

Results-driven leader eager to contribute dynamic IT, team building and leadership skills toward actively supporting a progressive organization in a key IT role.



Ø  Offer approximately 7+ years progressive experience in a wide array of environments with a comprehensive IT background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients


Professional Experience                

COLSTRA Solutions - Vista, CA                                                                                     2005-2008

CTO (Chief Technology Officer)

  Contributed dynamic leadership skills with full accountability for effectively designing, developing and implementing innovative network plans and strategies, including the configuration on all Server 2003, Unix, Solaris and Citrix systems along with third-party software. 

  Proficiently developed and executed financial and customer service strategies supporting enterprise-wide operations, including supporting engineers with various technical and support issues; conducting LAN/WAN/SAN training, and implementing disaster recovery and prevention SOPs. 

  Designed, and implemented security regarding client financial, legal and intellectual property; performed mathematic based encryption and negotiated business partnerships on a contract level with many publicly trade companies.


Datanet - Escondido, CA                                                                                               2006

Network Operations Manager

  Effectively planned, coordinated and facilitated functions to optimize productivity, efficiency and quality, with strong focus on managing all aspects of call center operations, including developing SOPs for field techs, designing and assisting in the installation of new networks and upgrades. 

  Maintained full accountability for ensuring superior customer service, negotiating with vendors, training engineers and overseeing staff.

  Analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.


Prior experience


NTN Buzztime - Carlsbad, CA                                                                                         2005-2006

Connectivity Specialist


Earthlink/West Telecommunications - Omaha, NE                                                            2001-2004

Network Operations Control Supervisor (Midwest Region)



University of Nebraska @ Lincoln, 2004
Bachelors of Mathematics & Masters of Computer Science


MCSE(Microsoft Certified System Engineer); MCSA(Microsoft Certified System Admin); SilverBack Ops (MSP); SilverBack Admin (MSP)
Yyyyyy x. yyyyyy                       0000 xxxxxx xxxx , xxxx , xxxxx 00000








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled as a proactive leader. 


I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.








Yyyyyy x. yyyyyy


Yyyyyy x. yyyyyy                       0000 xxxxxx xxxx , xxxx , xxxxx 00000









Contact Name

Company Name


City/State/Zip Code




Dear _______________________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.


Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.







Yyyyyy x. yyyyyy



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