results-driven and solutions-focused bilingual team player desiring a challenging information technology / systems analyst / operational support role within a dynamic organization where previous professional experience can merge toward the active achievement of exciting new business opportunities for continual operational growth.
ø offer 15 years of experience in project management, systems analysis, software testing / administration, and market research roles, including demonstrating expertise within high-level / low-level design review, data mapping, technical writing, training / development, and client relations capacities.
ø seamlessly blend strong decision-making abilities with outstanding organizational talents, solid analytical attributes, sharp troubleshooting techniques, and excellent oral and written communication skills.
ø prioritize, manage, and complete multiple assignments within fast-paced, high-pressure situations in order to meet set deadlines while maintaining a consistently commendable work ethic.
ø create best practice methodologies and profitable business processes to align with strategic corporate objectives.
~ key technical proficiencies ~
lan • windows nt / 2000 / xp / vista • novell groupwise • ccmail • exchange • sql • microsoft access
harvard graphics • visual basic • netscape navigator • crystal reports • calyx mortgage origination software
microsoft word / excel / project / powerpoint / internet explorer • word perfect • ibm lotus 1-2-3 • visio professional
ø optimally predetermine applicant-based credit worthiness and issue pre-qualification statements of borrower eligibility within a high-volume mortgage office, including utilizing outstanding client relations skills to collaborate with various key professional contacts (i.e. realtors, builders, community developers) in order to facilitate intelligent profit objectives and develop new business opportunities for continued marketplace presence.
ø developed in-house processing /closing application procedures, along with efficiently working with users, programmers, sales / project managers, and other personnel to ensure program accuracy and organizational relevance.
ø accurately created / maintained production reports utilizing a sql database and crystal reports, guaranteed overall conformance with business needs, and effectively coordinated operational deliverables.
ø proactively developed, designed, implemented, and managed an enterprise report library, as well as creating and documenting all report-based processes and procedures as required.
ø effectively supervised an innovative new group created to perform hardware and software certifications utilized to support over 5,000 users within more than 150 corporate-wide locations.
ø spearheaded the execution of a project designed to replace existing bank computers, along with coordinating the installation of over 3,500 pc s and upgrading and testing all hardware / software utilized within the new platform.
ø oversaw all department-wide activities, including inventory control, correspondence / reports administration, organizational graphics / visual presentations, and budgetary processes.
ø actively assisted executive-level management with profitable internal / external customer services to ensure continued business success, along with serving as a proactive liaison to information technology personnel in the troubleshooting / resolution of various communications, software, hardware, and data security issues.
extensive business / information technology coursework valencia community college
hiring agent name
i am currently seeking a challenging and rewarding information technology / systems analyst / operational support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.
i offer 15 years of experience in project management, systems analysis, software testing / administration, and market research roles, including demonstrating expertise within high-level / low-level design review, data mapping, technical writing, training / development, and client relations capacities. during this time, i have become expert at designing and implementing innovative organizational solutions that substantially improve overall operational stability, security, efficiency, and profitability.
you will find me to be a results-driven and solutions-focused team player who has substantial experience leading multimillion-dollar information technology projects for prominent organizations, and i am confident that my strong decision-making abilities, solid analytical attributes, sharp troubleshooting techniques, and excellent oral and written communication skills will prove to be incredible assets to your professional team.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
yyyyyy x. yyyyyy
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!