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Career Profile
Offer numerous years of operational management experience with expertise in business analysis, budgeting, strategic sales planning, client relations, business development, personnel training, and marketing
Proven record of increasing productivity, profitability, and customer satisfaction in constantly evolving industries
Expertly develop and implement aggressive resource planning programs including utilization, organizational management, process improvements, employee development and restructuring, productivity yields, and contract negotiation
Possess strong analytical and problem-solving skills and superior communication skills; ability to assess and respond to client-specific needs
Effectively identify and capitalize on opportunities to penetrate and develop markets; solid experience in targeting and managing wide variety of accounts
Solid technical proficiencies including SAS, SQL/QMF, WebSphere, MS Office, Lotus Notes, C++ Java/J2EE, HTML, XML, REXX, DB2, JCL, and SAP
Professional Experience
Senior Business Consultant, International Profit Associates 2008 C Present
Effectively turn around underperforming businesses by assessing and streamlining financial and operational strategies
Specific accomplishments include an accounting system restructuring that resulted in net profit gain of 18% within two months and a labor reorganization saving the client $25K monthly
Sales Manager, Complete Business Systems 2006 C 2007
Successfully hired, trained, and managed a top-performing team in highly competitive office solutions industry
Consistently met and beat sales and performance goals; attained superior levels of customer satisfaction
Independent
Business Owner/Consultant, National Scouting Report 2003
C 2006
Proficiently built and ran own business specializing in collegiate sports recruiting; assisted high school student-athletes with gaining colleges recognition
Prospected and promoted qualified high school athletes for athletic scholarship programs
Information Development Manager, IBM 2002 C 2003
In recognition of superior performance, steadily progressed within company to achieve managerial role entrusted with oversight and direction of more than 25 cross-functional project development teams
Implemented innovative technological solutions that directly increased productivity; restructured documentation translation processes, saving $1.5 million annually; cited for inclusion among top 10% of IBM Managers
Director of Software Solutions, IBM 1998 C 2002
Managed large-scale, global development team comprised of 150 specialists and multi-million dollar strategic accounts with an internal budget of $6 million
Instituted resource management strategies that saved in excess of $3.5 million while consistently meeting deadlines and achieving revenue and profitability goals; full responsibility for Profit & Loss
Operations Manager, IBM 1997 C 1998
Conducted logistics and tactical analysis to increase field personnel utilization and client satisfaction; created and managed performance metrics
Designed and introduced new methods of supply chain efficiency at all levels: warehouse, transport, and inventory and logistics
National Business Development/Account Manager, IBM 1990 C 1997
Spearheaded six-member logistics/supply chain sales team that generated an average of $75 million in annual revenue, with average annual personal sales of $20 million
Nurtured key client relationships, including repairing damaged relationships with at-risk customers; increased sales revenue by 12% and profit growth by 22%
~ Prior Background Information Available ~
Education
Masters in Business Administration, Regis University
Bachelor of Science in Business Administration, Clarion University
~ Professional Certifications ~
Certified Purchasing Manager ~ Certified in Production & Inventory Management ~ Certified in Integrated Resource Management ~ IBM Project Manager Certification
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