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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000


resume bar.jpgobjective

results-driven professional with broad-scope business background eager to contribute public relations, sales/marketing and customer service talents toward supporting the employer in optimizing performance.

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ø  offer progressive experience in public relations and marketing, with comprehensive management background.

ø  effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  exceptional ability to research and evaluate industry trends and competitors and use findings toward designing and executing innovative strategies to boost company leveraging.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  demonstrate active problem solving and listening skills; diffuse difficult customer situations with tact and ease.

resume bar.jpgprofessional experience

marketing coordinator - growing tree childcare center, chicago, il                                     2006-present

  play an instrumental role in conceptualizing the business and successfully achieving sba loan in 2007.

  conduct comprehensive research and analysis of target market segment and demographics, integral to supporting business strategy.

  innovatively design, develop and implement targeted marketing strategies by preparing advertisements, brochures, media kits and website information.


assistant director - blocks infant/toddler childcare center, chicago, il                                            2007-present

  strategically plan staff schedules to maximize use of human resources while controlling labor costs.

  exhibit advanced communication and interpersonal relation skills in building and establishing key relationships and liaising effectively between corporate management, staff and parents.

  cost-effectively allocate, administer and control resources to maintain within budget goals.

  create and promote an effective approach to boost new student enrollment.


sales associate - nordstrom (michigan avenue), chicago, il                                                            2006-2007

  ranked in the top third of department in personal book percentages, with more than 7.5% of sales from returning customers who specifically requested personal service; received numerous customer service appreciation letters.

  generated approximately $25k monthly in sales revenue and ranked #3 in the department.

  proactively contributed to department achieving #1 ranking in region for total sales and percent increase from 2006.


marketing/promotions assistant - clear channel radio, chicago, il                                                 2005-2006

  proficiently integrate ms office and adobe illustrator/photoshop technologies with administrative operations to maximize productivity and efficiency.

  applied organizational skills and strong attention to detail in directly supporting marketing and promotions dept.

  supervised/trained part-time staff, playing an instrumental role in the development of top-performing team members.

  demonstrated creativity and marketing abilities in assisting promotions coordinators with various promotional and creative concepts, as well as all aspects of event planning and coordinating.


media relations assistant, desk receptionist - marquette university, milwaukee, wi                        2002-2005

  collaboratively worked with media relations department in communicating to members of the national media.

  efficiently organized and coordinated all facets and phases of setup for home games and tournament appearances.

resume bar.jpgeducation

bachelor of arts in public relations, minor in sociology - marquette university, milwaukee, wi

resume bar.jpgprofessional affiliation

member (current) - public relations society of america (prssa)

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