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Yyyyyy x. yyyyyy
520 Florida Club Boulevard, Apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Career Objective
Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member
Profile
Ø Offer approximately 13+ years progressive experience in a wide array of environments with a comprehensive management background
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity
Ø Proactively mentor and lead top-performing teams committed to providing superior service
Ø Dynamic communication, presentation, relationship building, and problem solving abilities
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and customers
Professional Experience
Tavern on the Bay - St. Augustine, FL 2005-2007
Manager
Contribute dynamic leadership skills in overseeing managing staff employees with full accountability for effectively running day-to-day operations.
Proficiently develop and execute financial and customer retention strategies supporting enterprise-wide operations
Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.
Hire, train, and supervise restaurant and bar staff in accordance with company policies, procedures, and health and safety regulations.
Maintain all aspects of business operations including budgeting, and cost control.
Coordinate food service activities and estimate food and beverage costs; liaise between food preparers and other personnel to plan menus and related activities.
Coach new employees on how to increase sales, expand client base, handle customer feedback, and gain efficiencies in daily operations.
Brunswick Zone Marietta - Marietta, GA 2004-2005
General Manager in Training
Spearheaded diverse management functions ranging from staffing, training and performance evaluation to workflow planning, policies/procedures development, and technology-driven solutions implementation
Problem-solved and negotiated a diversity of customer service issues by assessing problem situations and using conflict resolution.
Maintained full accountability for executing daily operations, including P & L, employee scheduling, accounting, and payroll.
Prior experience
Rose Bowl Lanes, Center Manager 2003-2004
Capital Lanes Bowling Center, Front Desk Clerk & Assistant Manager 2002-2003
Volusia County School Board, Spanish & Substitute Teacher 1999- 2001
Tavern on the Bay, Assistant Manager 1997-2003
Cobb County School Board, Spanish Teacher 1998-1999
The Pro s Shop, Co-Owner/Manager 1998-1999
Additional employment history available upon request.
Page 2 of 2 Yyyyyy x. yyyyyy
Education
Florida State University, Tallahassee, FL
Bachelor of Arts (Multilingual/Multicultural Education) emphasis on Spanish. Minor in Biology, 1995
Awards & Achievements
Graduate of Harry Wendelstedt's Baseball Umpiring School
Tallahassee Bowling Association Board of Directors
Daytona Beach Bowling Association Board of Directors
Chattahochee Bowling Association Board of Directors
Marietta, GA Bowling Association Board of Directors
Member of Tallahassee, FL Bowling Hall of Fame
Member of Daytona Beach, FL Bowling Hall of Fame
President of Collegiate Spanish Language and Culture Club
Yyyyyy x. yyyyyy
520 Florida Club Boulevard, Apt. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking to a challenging position and am submitting my resume for your review. In advance, thank you for your time and consideration.
From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.
I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.
As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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