yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

objective

productive team player eager to contribute dynamic coordination, operations, customer service, administration, leadership and communications skills in a hospitality management role actively supporting a progressive company in maximizing operational performance.

 

career profile

ø  over ten years of solid experience in all phases of hospitality management.

ø  record of progression to assignments of increasing authority and responsibility.

ø  career built with leading edge venues catering to celebrities, senior executives and ppx clientele in high volume operational entertainment venues.

ø  demonstrated competence in customer support and service.

ø  adept in team recruitment, leadership, supervision and unit communications.

ø  consistently meet/exceed revenue/occupancy objectives.

ø  drive business development and sales.

ø  initiate and drive promotional programs.

ø  assume responsibility for operational success.

ø  oversee financial control, budgeting, planning and issue resolution.

ø  knowledgeable in administrative procedures and policy implementation.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  outstanding communicator with french fluency.

ø  proficient in advanced business software applications.

ø  b.s., marketing.

 

professional experience

t new york, new york, ny                                                                                                          2005 - present

title

 

       recruited to oversee comprehensive operations of this entertainment venture.

       direct and manage staff of 37.

       hire and develop personnel.

       plan and organize promotional events.

       coordinate inventory and material deliveries.

       administer payroll, operational costs and scheduling.

       set service standards including development of effective employee manuals.

       initiate databases, spreadsheets and operational forms.

       orchestrate private events and weekly promotional parties.

       attained labor cost budgetary objectives.

       direct beverage operations including procurement and contract negotiations.

       contribute to upgrading of bottle menus to maximize profits.

       oversee executive functions and a list celebrity events.

 

name of club, new york, ny                                                                                                         2002 - 2005

general manager

       initially retained as floor manager and rapidly earned promotion to general manager.

 

 

 

 

 

yyyyyy x. yyyyyy

page two

 

 

lot 61, location                                                                                                             2001 - 2002

beverage manager (date - 2002)

 

       promoted to direct daily operations of this well known restaurant/ lounge.

       provided leadership for staff 20 employees.

       facilitated recruited and staff training. 

       oversaw kitchen operations and staff.

       delivered exceptional service on a consistent basis.

       achieved reduced liquor costs by routine price updating and researching distributor costs.

       sourced vendors to attain optimum prices.

 

assistant gm (2001 - date)

 

       recruited to aid general manager in meeting p&l objectives.

       initiated plans to improve labor costs through stringent overtime control.

       planned and monitored staffing and employee capacity planning.

       oversaw front of house operations and personnel.

       led well received daily staff meetings to ensure professional development.

       trained employees in wine and food menu.

       originated invoices for accounting with proper po s and vouchers.

       tasked with daily management of micros pos system covering price changes, deletions/additions and weekly payroll.

       performed all procurement duties.

 

 

education

mercer county community college

bachelor of science, marketing

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

 

 

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a hospitality management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a b.s., marketing, and two general management assignments with leading new york club entertainment venues.  to complement this background, i possess demonstrated expertise in staff recruitment/development, promotion, operations, financial control, inventory, public relations and p&l, while catering to leading celebrities and news headliners.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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