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career objective
performance-driven it professional eager to contribute technical
proficiencies as well as superior project management, customer service, and
team leadership skills toward supporting operations of a progressive
organization
profile
offer numerous years of it experience, with expertise in sdlc project management and specialized knowledge of business systems
successfully design, implement, modify, document, and troubleshoot complex technological solutions and processes
build, train, and lead top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
serve as liaison for clients and senior management, deliver regular progress reports, and facilitate a client-focused environment vital to maximizing customer retention
dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards
~ technical proficiencies ~
cobol ~ rpg ii ~ rpg iii ~ rpg400 ~ visual rpg ~ visual basic .net ~ as/400 cl ~
visual studio ~ sql ~ db400 ~ microsoft office suite (word, excel, powerpoint, access, outlook) ~ microsoft project ~ unix ~ citrix
professional experience
hobby pursuit llc, waukegan, il 2008 present
owner / software developer
- successfully created vb.net-based historical war game software package including exclusive battletrack logistics features, strategic rule, play references, and custom order of battle builder tool
- launched website to serve as marketing and sales vehicle for product
leggett & platt, inc., carthage, mo 1996 2008
senior project manager
- as a senior business analyst with the storage products group, directed the execution and implementation of diverse projects for approximately seven manufacturers and distributors; additionally served as project manager responsible for managing implementations for approximately 35 manufacturers and distributors for the fixtures division
- established and managed budgeting system, consolidated sales analysis system, consolidated online sales backlog application, and centrally-managed computer network including a citrix installation at four entities with more than 100 users
- led teams and played an integral role in implementing four proprietary erp systems and a shipping and warehousing rf system; coordinated set-up of a new warehouse distribution center as well as set-up and ultimate shut-down of romeoville, il facility
- successfully oversaw the conversion of a as/400 system to the company s proprietary system, conducted staff trainings, and performed routine troubleshooting
continued
yyyyyy x. yyyyyy page 2
amco, chicago, il 1995 1996
edi technical administrator
- expertly designed, programmed, and implemented automated edi system interfaced with mapics order entry on the as/400 platform; utilized transaction sets 850, 810, 856 (with and without ucc128 labels) 846, 864, 852, and 997
- drove proprietary erp systems implementations at two corporate locations and managed erp conversion to y2k
- increased edi sales by 60% with the inclusion of 20 new customers
hirsh co, niles, il 1992 1995
it manager / edi technical administrator
- managed two programmer analysts and a computer operator, implemented new proprietary epp system, and ensured continual availability of ibm sys/38 computer system
- designed, programmed, and implemented edi system for 50 customers and two vendors responsible for more than 75% of entered sales orders; utilized transaction sets 850, 810, 856, (with and without ucc128 labels), 846, 864, and 997
- installed, modified, and implemented mrp, mps
manufacturing system and rf inventory management system
integrated technology group, itasca, il 1991 1992
senior consultant
national castings inc, cicero, il 1986 1991
corporate manager it
professional development
demand management and forecasting consulting ~ erp ~ crp ~
programming and systems analysis on ibm midrange computer platform
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity as a project manager and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of it experience, with a solid record of managing projects from inception through client signoff. i excel at evaluating business operations to develop and implement highly effective improvement strategies and technological solutions, including edi, erp, mrp, mps, and rf systems. my exceptional communication and technical skills have proven instrumental to my success at leading teams that consistently complete projects on time and achieve outstanding levels of customer satisfaction.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to insert company name, and look forward to interviewing with you in the near future.
sincerely,
dave bicanic
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting managerial position currently available with your company. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my dynamic technical and leadership skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
sincerely,
dave bicanic
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