Front Desk/Reception ~ Office Support ~ Customer Service

yyyyyy x. yyyyyy

Ø  Driven team player with extensive experience in customer-driven, service-oriented environments; client-focused and committed to delivering world class service

Ø  Solid skills in multi-line phone management, cash handling and records maintenance

Ø  Excel in strategically prioritizing, coordinating and managing workflow to maximize productivity and efficiency in fast-paced, time-sensitive environments

Ø  Two years of studies in Health Education, with plans to complete degree

yyyyyy x. yyyyyy

Red Robin Restaurant-Gresham, OR                                                                         2002-Present

Bartender

Consistently deliver superior customer service vital to maximizing revenue, patron loyalty and repeat/referral business

Proficiently steer bar operations, from processing customer orders and managing high-volume sales/cash transactions to monitoring inventory, maintaining records and handling multi-line phones

Ensure critical compliance with health, safety and regulatory standards

 

City Limits                                                                                                                         2000-2002

Server

Demonstrated strong time management and multitasking skills in efficiently taking and serving orders and providing quality service in fast-paced environment

Alzheimer Special Care Community                                                                                1999-2000

Caregiver/Med Aide

Entrusted with distributing resident medications per supervisor/physician orders

Provided direct resident care focused on assisting with daily living needs

yyyyyy x. yyyyyy

Health Education Major, Mount Hood Community College; 2000-2002

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF POSITION)   capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I have extensive experience in customer-focused environments, with supporting responsibilities for general front-desk and clerical related activities including multi-line phone management, cash handling and records maintenance.   I have continually delivered superior customer service in fast-paced settings, requiring the ability to effectively manage time and resources to meet operational goals, and I possess dynamic communication, interpersonal relation and problem solving abilities.  Complementing my experience, I have completed two years of studies in Health Education and plan to continue pursuit of a degree.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Mariah Stettler