results-driven management professional eager to apply sharp business acumen, team-building, and client relation skills toward supporting the employer in optimizing operational and financial performance
ø offer numerous years of managerial and customer service experience with expertise in increasing productivity, profitability, and customer satisfaction; solid experience in daily operational management as well as restaurant openings
ø facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; cultivate long-term guest relationships and excellent reputation
ø demonstrated record of recruiting, training, and managing top-performing support teams; strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs
ø negotiate, prepare, and administer key contracts; prospect and coordinate major events; dynamic communication, presentation, and relationship management skills
ø proficiently balance general ledger accounts; compile and generate business analysis and solutions including actionable cost controls; create weekly and monthly forecasts
ø serve as executive chef and direct all food preparation activity; including designing unique menus, developing innovative recipes, training personnel on proper preparation and safety techniques, managing kitchen, ordering and inventory, and guiding staff on a daily, ongoing basis
ø develop and implement community relations initiatives; actively oversee student work program at local high school
ø successfully steer all aspects of restaurant opening including setting up vendor and bank accounts, assisting with overall restaurant design and internal zoning, staff hiring and development, and establishing policies
ø monitor trends and developments, including competitor service and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets
ø consistently ensure a safe, clean, and sanitary environment and compliance with all corporate policies and procedures as well as government laws and regulations
flanagan s restaurant and pub, fort wayne, in 2002 c present
casa restaurant group, fort wayne, in 2005 c 2007
assistant general manager and kitchen manager
davinci group, insert location
general manager in charge of opening c pikk s tavern
park place grill, insert location 2001 c 2002
indiana wesleyan university, fort wayne, in 2007
bachelor of science in business administration
scottsdale culinary institute, scottsdale, az 2002
associate of occupational studies, with honors
hiring agent name
i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of progressive operational management with experience in all aspects of business administration including customer service, human resources, financial management, and business development. i have a solid record of building, training, and managing client-focused support teams that achieve outstanding levels of customer satisfaction and retention. i excel at preparing, presenting, and closing contracts, and am adept at negotiating with vendors to achieve maximum value. my superior communication skills along with my ability to identify and address client-specific needs have consistently proven instrumental in my success at generating positive publicity and customer referrals. to complement this background, i offer a bachelor s degree in business administration.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
yyyyyy x. yyyyyy
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