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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



profile of qualifications


results-focused business analyst professional with b.a. in business administration specializing in customer pricing, client relations, labor distribution, and operations support eager to offer experience toward maximizing a progressive employer s success.  top-performer with the ability to apply in-depth knowledge of business principles to expertly develop, analyze, and interpret statistical data in coordination with pricing objectives.  ambitious self-starter who can plan and delegate multiple tasks for completion within deadline-driven environments.  excellent communicator who effectively interfaces with all business representatives through to executive level.  integral team player who can create and execute targeted strategies to boost profits and productivity while maintaining high-quality business standards.



key areas of expertise


strategic analysis               customer pricing                 in to stock management         mergers / acquisitions          microsoft office

ebita management          return-on-investments       business relations                   process improvement          sap software



career highlights


        spearheaded profit-focused development initiatives of market-specific contracts for leading healthcare, building, manufacturing, poultry, and hospitality segments with the support of an atlanta-based district manager.

        achieved over 20,000 cases annually by coordinating and implementing pricing within the competitive cruise line market.

        improved company credibility and attained excellence in customer service by managing strategic pricing for a south region.

        streamlined overall business operations by creating an ms access database to capture special pay activities.



professional synopsis


sca tissue north america                                                                                                                                                1997 c present


pricing analyst / team leader (2000 c present)

        apply dynamic leadership talents toward directing strategic customer pricing throughout a competitive south region to include managing in to stock, promotions, and contract pricing while balancing goals, managing ebitda, and return-on-investments.

        play a vital role in driving company success by supporting regional / district managers with strategic price implementation.

        execute sharp analytical skills toward compiling quarterly results for performance food group (pfg) net pricing program.

        expertly monitor internal and competitive pricing levels to maximize bottom-line performance.


customer service specialist (1999 c 2000)

        strategically steered broad scope of customer service efforts from order entry through to goods delivery.

        expedited custom orders with master planning group to ensure seamless business processes at all times.

        promptly responded to customers concerns and effectively resolved comprehensive business challenges, as well as liaising among transportation providers to remedy key delivery issues.


labor distribution analyst (1997 c 1999)

        efficiently entered and reconciled production versus hours worked for over 800 union employees to include maintaining accurate paid vacation / holiday / banked / birthday payout for staff.

        instrumental in handling wide-ranging business disputes (i.e. assisting with union-related resolutions related to pay).





bachelor of arts in business administration                                                                                                       lakeland college

associate of applied science in interior design                                                                         fox valley technical college

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