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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Results-driven leader offering several years of successful experience in
Operations Management, Sales and Customer Service
Qualifications Profile
Ø Eight-time winner of Top Assistant Manager of Airport Region Award
Ø Successfully steered operations of Top 10 Airport Branch Worldwide, 2008-2009
Ø Three-time Top Corporate Account Performer
Ø Five-time Top Ten Corporate Account Performer
Ø Bachelors Degree in Marketing; includes International Business Studies abroad
Ø Excel in training, developing, coordinating, and leading dynamic teams committed to delivering world-class customer service
Ø Effectively define and implement targeted strategies to drive business growth, maximize operational efficiencies and boost bottom-line profitability
Ø Talent for capturing new business and re-establishing business with lost accounts
Ø PC Literate: WordPerfect, Excel, PowerPoint, HTML, WS_FTP
Career Track
Management Positions, Enterprise Rent-A-Car, Multiple Locations, IL 2005-Present
Branch Manager-Plainfield, IL; 2009-Present
Assistant Manager-Chicago Midway Airport; 2008-2009
Assistant Manager-Summit/Berwyn; 2006-2008
Management Trainee-Orland Park, IL; 2005-2006
Have built a successful, progressive career over course of past 4+ years, illustrating value and contributions as a key leader and collaborative team member
Effectively steer operations employing as many as 40 staff and with fleets of up to 900+ cars
Generate high-volume new business by targeting and acquiring major corporate accounts and insurance company clientele; actively develop and manage profitable relationships by delivering quality service and ensuring high satisfaction levels
Drive competitive leveraging through aggressive marketing initiatives
Contribute dynamic leadership skills toward hiring, training and directing team members; strategically schedule personnel and assign work to maximize use of resources and control costs while consistently meeting customer needs
Efficiently manage accounts receivable to optimize turnaround and contain financial risk
Crew Manager, Pars Ice Cream Inc.-Cicero/Melrose Park , IL Summers 2000-2004
Oversaw employee schedules and assignments and effectively supervised daily performance
Proficiently organized products and storage layout in support of efficient relocation to larger facility; managed inventory for 8000 sq. ft. freezer
Academic Credentials
Bachelors Degree, Marketing, University of Iowa-Henry B. Tippie College of Business-Iowa City; 2005
GPA: 3.33/4.00 scale
International Business Studies, Marketing, University of Iowa (Europe)-England/France; 2004-2005
Key Coursework: Consumer Behavior, Direct Marketing, International Marketing, Market Research, Market Management, Web Business Design
Community Involvement
Participant/Fundraiser, Lemont Relay for
Life
Eucharistic Minister, Our Lady of the Wood Parish
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