qualifications summary

 

management / operations / fiscal proficiencies / bookkeeping / sales

staff supervision / personnel relations / entrepreneurial spirit / teambuilding and leadership

 

-         leadership c blends integrity, innovative thinking, and leadership attributes to ensure first-rate customer satisfaction. optimizes service delivery through decision-making talents, critical thinking skills, and an unwavering drive to excel.

-         staff development c merges solid interpersonal and communication skills to forge, nurture, and maintains strong business and customer relationships. enthusiastically collaborates with internal colleagues to achieve established goals and expectations.

-         team building and motivation c effectively communicates and motivates team members, fostering an atmosphere of teamwork and collaboration with an emphasis on goal attainment.

-         entrepreneurial spirit c personable, persuasive, and highly respected for business acumen, displaying a positive leadership approach, and consistently surpassing goals.

-         product knowledge and expertise c maintains thorough and up-to-date product knowledge, industry trends, and customer requirements.

professional experience

 

sales manager & manufacturer representative, 1996 c 2008

seco manufacturing co., redding, ca

•         supported the president in launching a new division focused on the construction industry and the related fields such as rental yards, construction supply yards, and equipment yards.

•         directed the actual distribution or movement of new product line of bags for ems, fire, and law enforcement.

•         coordinated sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives.

•         analyzed sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.

•         monitored customer preferences to determine focus of sales efforts.

•         consulted with department heads to plan advertising services and to secure information on equipment and customer specifications.

•         conferred with customers regarding equipment needs and advise customers on items to purchase.

 

consultant (temporary operations manager), 1998 c 1999
california pacific fruit co., san diego, ca

•         directed the professional success of 16 employees, achieving significant improvements in their productivity and profit.

•         coordinated activities of businesses or departments concerned with the buying, pricing, sales, or distribution of products.

•         reviewed performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

•         managed staff, prepared work schedules and assigned specific duties.

•         established and implemented departmental policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.

yyyyyy x. yyyyyy | page 2 of 2

 

owner/operator

redding, ca thrifty dry cleaners

•         determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes; began with 6 employees and grew to 27 staff working in 5 locations.

•         planned activities such as sales promotions, coordinating with other department heads as required; grew a 2 store operation to a 5 location operation and increased revenue from $210k to $610k.

•         established services to be sold, and set prices based on forecasts of customer demand.

•         directed and coordinated financial and budget activities to fund operations, maximize investments, and increase efficiency within the largest dry cleaners between sacramento, ca and portland, or.

 

additional experience

crown television, granada hills, ca
regional manager

 

ralph s markets, los angeles, ca
store supervisor

baz'ar foods inc., northridge, ca
assistant manager
 

national life and accident insurance co., van nuys, ca
staff manager/agent home office

education

 

san fernando valley state college, northridge, ca
associate in arts in math

scarsdale university correspondence
bachelor of arts

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer my years of professional-level management experience and strong personnel relations ability to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

experience as sales manager, manufacturer representative, temporary operations manager, and owner/operator is the basis for my confidence that i would be a valuable asset to your organization. my career history consists of vast experience in operations oversight. i consistently communicate the corporate vision to the internal members of the organization so that everyone understands their role in achieving these goals, ensuring that the action steps are taken to ensure that goals are met and developing action plans to achieve those goals. thereafter, i prepare recommendations for improvements, controls, new methods, and other changes to improve the efficiency of operations.

 

during my career, i ve gained notable experience leading and training other employees in the appropriate procedures related to the overall administration of an economic enterprise. my professional background also includes a proven expertise in customer service, leadership, management, interpreting complex rules and regulations, and effectively communicating with other members of upper management and personnel, verbally and in writing.

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

 

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

enclosure