dynamic leader with proven multi-unit operations, business development, team building, and client relations experience eager to support an employer in delivering world-class guest services while maximizing bottom-line profits.
offer over 19 years of progressive, cross-functional experience in hospitality, food & beverage, and executive chef roles to include multiple successes within sales / marketing, entrepreneurial, fiscal management, and training / development capacities.
build top-performing teams by providing quality staff recruitment and delivering dynamic training / development programs instrumental in encouraging low turnover rates, high levels of company loyalty, and exceptional customer service.
expert at delegating employee assignments to optimize use of resources and meet operational goals.
contribute strong communications and interpersonal relations talents to effectively interface with all levels of business representatives.
~ education ~
associate of science in culinary arts johnson & wales university
certificate in food supervision new york school of food & hotel management
certified chef de cuisine
american culinary federation educational institute
~ key professional honors ~
~ silver medalist in the u.s. chef s open competition in atlanta, ga ~
~ recipes and biography featured in virginia wine country revisited ~
~ honored as chef of the month in restaurant digest magazine for april 1994 ~
~ 2-time finalist in north & south carolina s governor s cup seafood challenge ~
~ 2nd place winner in 1st annual southeastern ice carving festival in myrtle beach, sc ~
ø recognized as charlotte division s top sales representative for 2007 and rookie of the year for the southeast region.
ø achieved prestigious status within million dollar ring of honor.
strategically steer targeted health and life benefits sales to wide-ranging small businesses, self-employed professionals, families, and individuals to include actively recruiting and training results-focused agents in field operations, products, and compliance.
ø attained the highest net profit percentage (ebit) among 6 racing venues for 2002 and 2003 to include improving catering revenue 22%.
ø created and operated the popular levy diner a renovated food service trailer converted in a concession serving diner-style foods.
ø honored with a levy shared smiles award for developing a monthly charity event that cooks healthy meals for underprivileged children.
ø hosted 2003 s acf southeastern regional conference theme night named one of the best events in the past 20 years by client.
applied dynamic leadership abilities toward directing all-inclusive food service operations boasting of over $6.3 million in total revenue.
managed premium services (110 luxury suites / 40 terrace boxes), concessions (65 permanent stands), hospitality village (corporate catering), and daily operations (on- / off-premise non-event catering) at lowe s motor speedway and dirt track.
supported premium services operations at bristol and atlanta motor speedways, respectively.
directed a top-performing 6-member staff in facilitating all recruiting, training, and supervision of 25 managers and over 700 seasonal employees for 3 major nascar events and 10 second-tier events generating of over $6.3 million in total revenue.
drove operational success for premium services with up to $15-million in annual revenue within the bristol, atlanta, and lowes speedways to include managing the latter s daily activities, as well as overseeing 30 supervisors and over 200 seasonal employees.
ø generated the highest level of compliance 90% for approved products purchased among all regions.
demonstrated broad scope of industry knowledge toward directing culinary operations for over 30 units based in north / south carolina, tennessee, and virginia to include troubleshooting all services and financial management challenges as necessary.
optimized dining processes by creating all menu concepts to ensure culinary variety and pricing structure supportive to the bottom line.
expertly trained new executive chefs and staff to cultivate a strong brand image with high standards in quality and service.
organized and implemented unit openings / conversions and major catered events throughout the region.
ø achieved a 98%+ rating in sanitation inspections.
ø recognized for achieving the top revenue out of 12 franchise stores based in north carolina.
ø successfully implemented a well-received discount program for hospital employees, firefighters, and local police.
spearheaded the start-up operations and management of a high-volume casual dining franchise to include handling comprehensive storewide management, fiscal administration, human resources, advertising / marketing, and inventory control efforts.
led the formulation of strategic business decisions to promote key revenue-producing in-house and delivery services.
ø broke company records to attain highest f&b revenues and net profits (21% actual versus 15% budgeted) in hotel s 11-year history.
ø raised guest comment food quality scores from low 70s to low 90s over a short 9-month period.
utilized sharp analytical abilities to cost-effectively manage over $1.5 million in food and beverage revenue, along with enhancing operational efficiencies and productivity by strategically redesigning and rebuilding an entire kitchen.
ø rated among the top 10 omni hotels (out of 42) in quality of food for 4 consecutive years.
ø selected as 2-time winner of three cluster award from the virginia winegrowers association for outstanding use of state foods / wines.
ø recognized as a 2-time recipient of charlottesville s best brunch award.
ø hosted annual chamber of commerce dinner for 4 consecutive years a feat never achieved in the city s history.
ø prepared meals for former president bill clinton s entourage s pre-inauguration visit in 1993.
ø oversaw all kitchen operations to include supervising staff, scheduling personnel, and purchasing various restaurant-based supplies, as well as keeping food costs within budget, managing inventory control, and maintaining a clean kitchen environment.
~ additional professional roles held prior to 1990 ~
former board member
american culinary federation charlotte chapter
charter member / sergeant of arms
hilton head island s chef s association
hiring agent name
i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.
i am eager to offer over 19 years of experience in cross-functional hospitality, food & beverage, and executive chef roles, as well as multiple successes within sales / marketing, entrepreneurial, fiscal management, and training / development capacities, toward maximizing your bottom-line profits while concurrently delivering world-class guest services. i have demonstrated a history of building top-performing teams through quality staff recruitment and delivering dynamic training / development programs instrumental in encouraging low turnover rates, high levels of company loyalty, and exceptional customer service.
currently, as an independent contractor / district field leader for uga / healthmarkets family of insurance companies, i strategically steer targeted health and life benefits sales to wide-ranging small businesses, self-employed professionals, families, and individuals to include actively recruiting and training agents in field operations, products, and compliance. during this time, i have been recognized as charlotte division s top sales representative for 2007 and rookie of the year for the southeast region. i also achieved prestigious status within the organization s million dollar ring of honor.
previous employment history includes numerous progressive leadership roles with such high-profile companies as levy restaurants and sodexho services, as well as successful ventures as a franchisee for philly connection and executive chef for southpark suite (nc) and omni charlottesville (va) hotels, respectively. as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional substantial professional accomplishments.
you will find me to be a results-focused leader who empowers associates to make decisions to reflect positively on corporate well-being and customer satisfaction, and is an expert at delegating employee assignments to optimize use of resources and meet operational goals. in addition, i can contribute strong communications and interpersonal relations talents to effectively interface with all levels of business representatives. for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
yyyyyy x. yyyyyy
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!