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yyyyyy x. yyyyyy  

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~xxx-xxx-xxxx ~ email address



driven team player specializing in electronic records administration and customer service eager to contribute to the success of a progressive organization

yyyyyy x. yyyyyy

profile of qualifications


ø  offering several years of successful experience in electronics records administration/files management; specialization in financial, legal and medical records

ø  expertise in steering system integration projects, paper to digital record conversions and streamlining initiatives vital to boosting efficiency in managing high volumes of complex records

ø  excel in prioritizing, planning and managing workflow/projects to maximize productivity and meet critical timelines

ø  dynamic communication, customer service and interpersonal relation skills

ø  motivating leader experienced in training and supervising high-performance teams

ø  strong research and analysis skills; detail-oriented and quality-focused professional

ø  technology-savvy; proficient in canon-dr 5020 power optical scanning system with canon/compass imaging as well as information tracking systems, among others

yyyyyy x. yyyyyy

professional experience


electronics records management, lcs financial/legal & associates                       2006-2009

as one of only two staff entrusted with access to both sets of company files, effectively reviewed new files and determined assignment to either financial or legal component of company

performed complex pre-conversion indexing of old paper files as well a new files in compliance with 61 categorical criteria prior to digitizing

spearheaded both short-term and long-term file system integration projects; strategically developed/implemented documentation plan focused on managing aged files, from closing old accounts, imaging contents and destroying old files per defined timelines/policy to designing reports for identification of old files

facilitated 3 paper to digital record conversions instrumental to improving operational efficiencies and drove initiatives to streamline workflow and resolve performance issues

contributed sharp leadership skills toward collaboratively delivering training as well as supervising team members


customer service associate, abc framing                                                                           2004-2006

provided quality customer service and performed computerized estimating/designing


temporary positions, pro-staff                                                                                            2002-2004

demonstrated high level of adaptability in effectively completing broad range of temporary assignments including electronic medical files indexing/optical scanning as well as administrative and customer service-related positions in television broadcast, title/mortgage and grocery chain industries


lead screener, frank azar and associates                                                                            2001-2002

hired from temporary position to conduct comprehensive screening for class-action lawsuits, with focus on defining qualifications for inclusion in suits based on thorough analysis of potential plaintiff electronic medical/rx records and histories against pre-defined criteria; assisted in training and supervising staff


trust records department, wells fargo bank/norwest                                                          1996-2001

demonstrating solid contributions to employer, hired from temporary position and given special clearances to work in main vault in support of trust records operations; efficiently managed wills records and strategically assigned new accounts for main office and affiliates

team member in infotrax system beta testing for bar coding/automating tracking back records, playing key role in implementing technology-driven solutions for enhanced operational performance


prior experience in customer service and inside sales with alpha graphics and carbon plus inc.

yyyyyy x. yyyyyy



b.a. in liberal studies, sonoma state university-rohnert park, ca

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