Robert A. D Orazio
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Results-driven leader eager to contribute expertise in steering Operations, Human Resources and P&L toward actively collaborating with a dynamic organization in maximizing bottom-line performance.
• Profit & Loss Analysis
Efficiency Best Practices
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø Successfully deliver effective employee training programs instrumental to building top-performing teams.
Ø Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.
Ø Embrace company initiatives and lead process integration efforts throughout various departments.
Ø Increase revenue streams by establishing market wide policies and procedures related to data analysis.
Ø Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts to increase company-wide revenues.
Ø Provide support including document analysis, database administration, and creation of various technical resources as well as comprehensive administrative functions.
Ø Institute organizational change initiatives specifically related to financial solvency.
Ø Increased sales volume by 5% over budget/ 9% comp. for three consecutive years through strategic planning initiatives. (CVS)
Ø Recipient of numerous honors and awards throughout tenure, including CVS Paragon Award for outstanding operational performance. (CVS)
Ø Effectively managed operations of $20M per year store. (Bradlees)
Ø Acted as District Trainer for multiple product lines and organizational programs. (CVS)
Ø Called upon by executive management to execute start-up operations for multiple stores in New Jersey sue to extensive management knowledge base. (CVS)
Ø Currently act as Vineland Housing Authority Commissioners and have developed and implemented numerous protocols to provide safe, sanitary and affordable housing for lower income citizens.
Store Manager, CVS/Caremark Pharmacy 1995-2008
Primary responsibilities included comprehensive oversight and management of day to day operations of store. Specific functions included;
Development and implementation of Customer Service programs designed to increase loyalty and retention;
Financial analysis and budgetary planning to increase viability and solvency of operations;
Implementation of efficiency best practices for personnel in order to increase productivity;
Direct management and delegation of Merchandise Presentation initiatives, Inventory Analysis and Cost Control, Loss Prevention, Human Resources Administration, and Financial Accountability;
Directly assisted Regional Human Resources Business Partner with screening potential Management candidates, including reviewing resumes and conducting preliminary interviews;
Assistant Store Manager, Eckerd Drugs 1994-1995
Main responsibilities included planning, coordination, and implementing primary retail services for extensive customer base. Specific functions included;
Assistance of operations related to business development, merchandising, and customer service;
Direct handling of cash deposits and inventory control.
Operations Sales Manager, Bradlees Department Store 1980-1994
Main responsibilities included operational oversight of services related to receiving area, cash flow, store maintenance, and technological systems.
Acted as multi-site trainer and development specialist for store in New Jersey and Virginia.
Conducted market research related to customer preference, demographic make-up, as well as numerous market segmentations in order to institute appropriate and salient product exposure initiatives.
- Hard Lines Sales Manager, Bradlees Department Store
- Remodel Coordinator, Bradlees Department Store
- Department Manager, Bradlees Department Store
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