Robert A. D Orazio

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

Executive Profile

Operations Executive

Results-driven leader eager to contribute expertise in steering Operations, Human Resources and P&L toward actively collaborating with a dynamic organization in maximizing bottom-line performance.

Applicable

Skill Set

  Executive Management

  Operational Analysis

  Financial Analysis

  Budgetary Oversight

  Team Development

  Data Analysis

  Customer Oriented

  Problem Solving

• Profit & Loss Analysis

  Organization Development

  Cross-Functional Leadership

  Efficiency Best Practices

Functional

Abilities

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Successfully deliver effective employee training programs instrumental to building top-performing teams.

Ø  Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.  

Ø  Embrace company initiatives and lead process integration efforts throughout various departments.

Ø  Increase revenue streams by establishing market wide policies and procedures related to data analysis. 

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts to increase company-wide revenues.

Ø  Provide support including document analysis, database administration, and creation of various technical resources as well as comprehensive administrative functions.

Key Achievements

Professional

Experience

Earlier Experience

Education

Ø  Institute organizational change initiatives specifically related to financial solvency. 

Ø  Increased sales volume by 5% over budget/ 9% comp. for three consecutive years through strategic planning initiatives. (CVS)

Ø  Recipient of numerous honors and awards throughout tenure, including CVS Paragon Award for outstanding operational performance. (CVS)

Ø  Effectively managed operations of $20M per year store. (Bradlees)

Ø  Acted as District Trainer for multiple product lines and organizational programs. (CVS)

Ø  Called upon by executive management to execute start-up operations for multiple stores in New Jersey sue to extensive management knowledge base.  (CVS)

Ø  Currently act as Vineland Housing Authority Commissioners and have developed and implemented numerous protocols to provide safe, sanitary and affordable housing for lower income citizens. 

Store Manager, CVS/Caremark Pharmacy                                   1995-2008

  Primary responsibilities included comprehensive oversight and management of day to day operations of store.  Specific functions included;

  Development and implementation of Customer Service programs designed to increase loyalty and retention;

  Financial analysis and budgetary planning to increase viability and solvency of operations;

  Implementation of efficiency best practices for personnel in order to increase productivity;

  Direct management and delegation of Merchandise Presentation initiatives, Inventory Analysis and Cost Control, Loss Prevention, Human Resources Administration, and Financial Accountability;

  Directly assisted Regional Human Resources Business Partner with screening potential Management candidates, including reviewing resumes and conducting preliminary interviews;

Assistant Store Manager, Eckerd Drugs                                      1994-1995                                                   

  Main responsibilities included planning, coordination, and implementing primary retail services for extensive customer base.  Specific functions included;

  Assistance of operations related to business development, merchandising, and customer service;

  Direct handling of cash deposits and inventory control.

 Operations Sales Manager, Bradlees Department Store            1980-1994                                                   

  Main responsibilities included operational oversight of services related to receiving area, cash flow, store maintenance, and technological systems.

  Acted as multi-site trainer and development specialist for store in New Jersey and Virginia.

  Conducted market research related to customer preference, demographic make-up, as well as numerous market segmentations in order to institute appropriate and salient product exposure initiatives. 

- Hard Lines Sales Manager, Bradlees Department Store

- Remodel Coordinator, Bradlees Department Store

- Department Manager, Bradlees Department Store                           

- B.A. C Communications/Public Relations, Glassboro State College