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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000




business professional eager to contribute dynamic customer service, sales, marketing, public relations, administrative and coordination skills in a challenging assignment.


career profile

ø  b.s., business communications, organizational/corporate emphasis.

ø  extensive campus leadership involvement.

ø  community leader.

ø  over eight years of successful career experience.

ø  career built in consumer service and banking sectors.

ø  expertise in delivery of exceptional customer service.

ø  highly capable administrator.

ø  strong leadership skills.

ø  outstanding communicator and speaker.

ø  well-organized multi-tasker with strong detail orientation.

ø  self-motivated, self-directed.

ø  knowledgeable in business unit operations.

ø  manage document and report origination.

ø  contributor in critical process improvement.

ø  comprehensive understanding of business and operations management.

ø  adept in relationship development and facilitating repeat business.

ø  proven accomplishments in coordination, strategic planning and project management.

ø  track record of ability in ms office suite and other advanced business software applications.

ø  notable coordinator and facilitator.


professional experience

meineke car care center, bolingbrook, il                                                                                   2003 - present


         assumed comprehensive responsibility for business operations of this car care venture.

         orchestrate daily operations including business development and marketing.

         ensure delivery of outstanding customer service on a consistent basis.

         recruit, train and mentor staff personnel.

         sell organizational repair services to local businesses and national accounts.

         effectively negotiate favorable price points with vendors.

         monitor and control high volume inventory.

         recipient of consumer service award in 2006 from the bolingbrook chamber of commerce.

         rated as #1 store in midwest.

         ranked in top 20 out of 900 national units.


harris bank, bolingbrook, il                                                                                                          2000 - 2003


         tasked with broad-based financial service duties.

         assumed responsibility for weekend openings/closings.

         facilitated consumer transactions covering deposits, withdrawals, transfers, cashier checks and money orders.


earlier background

prior to 2000, served as teller, west suburban bank, bolingbrook, il, and telemarketer, telecommunication services inc., woodridge, il.  in these assignments, built outstanding customer service, relationship development, problem resolution and communication skill sets.


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yyyyyy x. yyyyyy

page two





northern illinois university, dekalb, il

bachelor of science, business communications, organizational/corporate emphasis, 2005

co-captain of championship intramural soccer team





leadership experience

delta sigma pi business fraternity

assistant pledge educator- trained new members of fraternity

chair risk management - implemented the law of the fraternity

recipient of brother of the month services and leadership award


northern illinois university judicial board

volunteered to hear student cases and issues with school attorney as juror and helped in final decision/verdict of case


asian american coalition chicago

events coordinator

will be accepting community service award 2009


national exchange club of bolingbrook

charter member, serve on the board of directors-have final decision in proposal of club agenda

chair student scholarship committee

chair policeman & firefighter of the year award/chair a.c.e. award committee

help with activities at dinners/parades/golf outings/town picnics

2007 exchange club exchangeitte of the year for services to the club

helped with 2016 olympic committee in bolingbrook for possible cricket games in 2016 olympics in bolingbrook cricket field


du page township tax collector (elected position)

village official of bolingbrook

member chamber of commerce


northern illinois university

captain of intramural football team/powder-puff football coach/n.i.u. rugby team

co-captain of intramural soccer team that won the championship.





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