yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
business professional eager to contribute dynamic customer service, sales, marketing, public relations, administrative and coordination skills in a challenging assignment.
ø b.s., business communications, organizational/corporate emphasis.
ø extensive campus leadership involvement.
ø community leader.
ø over eight years of successful career experience.
ø career built in consumer service and banking sectors.
ø expertise in delivery of exceptional customer service.
ø highly capable administrator.
ø strong leadership skills.
ø outstanding communicator and speaker.
ø well-organized multi-tasker with strong detail orientation.
ø self-motivated, self-directed.
ø knowledgeable in business unit operations.
ø manage document and report origination.
ø contributor in critical process improvement.
ø comprehensive understanding of business and operations management.
ø adept in relationship development and facilitating repeat business.
ø proven accomplishments in coordination, strategic planning and project management.
ø track record of ability in ms office suite and other advanced business software applications.
ø notable coordinator and facilitator.
meineke car care center, bolingbrook, il 2003 - present
assumed comprehensive responsibility for business operations of this car care venture.
orchestrate daily operations including business development and marketing.
ensure delivery of outstanding customer service on a consistent basis.
recruit, train and mentor staff personnel.
sell organizational repair services to local businesses and national accounts.
effectively negotiate favorable price points with vendors.
monitor and control high volume inventory.
recipient of consumer service award in 2006 from the bolingbrook chamber of commerce.
rated as #1 store in midwest.
ranked in top 20 out of 900 national units.
harris bank, bolingbrook, il 2000 - 2003
tasked with broad-based financial service duties.
assumed responsibility for weekend openings/closings.
facilitated consumer transactions covering deposits, withdrawals, transfers, cashier checks and money orders.
prior to 2000, served as teller, west suburban bank, bolingbrook, il, and telemarketer, telecommunication services inc., woodridge, il. in these assignments, built outstanding customer service, relationship development, problem resolution and communication skill sets.
- continued -
yyyyyy x. yyyyyy
northern illinois university, dekalb, il
bachelor of science, business communications, organizational/corporate emphasis, 2005
co-captain of championship intramural soccer team
delta sigma pi business fraternity
assistant pledge educator- trained new members of fraternity
chair risk management - implemented the law of the fraternity
recipient of brother of the month services and leadership award
northern illinois university judicial board
volunteered to hear student cases and issues with school attorney as juror and helped in final decision/verdict of case
asian american coalition chicago
will be accepting community service award 2009
national exchange club of bolingbrook
charter member, serve on the board of directors-have final decision in proposal of club agenda
chair student scholarship committee
chair policeman & firefighter of the year award/chair a.c.e. award committee
help with activities at dinners/parades/golf outings/town picnics
2007 exchange club exchangeitte of the year for services to the club
helped with 2016 olympic committee in bolingbrook for possible cricket games in 2016 olympics in bolingbrook cricket field
du page township tax collector (elected position)
village official of bolingbrook
member chamber of commerce
northern illinois university
captain of intramural football team/powder-puff football coach/n.i.u. rugby team
co-captain of intramural soccer team that won the championship.
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