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Results-driven Information Security and Technology leader eager to contribute technical expertise as well as dynamic business/technology integration, project management and executive-level administration background toward supporting an organization in optimizing performance.
Project Lifecycle Management
Auditing & Policy Compliance
Security & Network Engineering
Vendor / Partner Relations
Strategic Analysis & Planning
IT Operations Management
Inform LLC (Inform.com) New York, NY, 2006 to Present
VP of IT Operations and Security
Apply dynamic organizational and planning abilities to provide strategic and technology leadership, manage security testing and threat modeling, and establish change management procedures and policies.
Formulated and launched risk mitigation program to eliminate foreseeable threats and protect patented technologies.
Meticulously measure IT performance against established benchmarks and an evolving IT scorecard.
Championed development and introduction of IT governance and security awareness programs.
Substantially enhanced operational efficiencies by strategically implementing full hot business continuity site load balanced and synchronous updates to all production sites.
Achieved 300% improvement in performance over monolithic SANS and slashed costs 50% by enhancing provisioning process with tiered SANS solution.
Spearheaded feature-rich and cost-effective hybrid solution for CRM package, leveraging excellent interpersonal skills to collaborate with vendor and personnel from sales, development, finance and marketing departments.
Director of Networking and Security
Manage, monitor and steer constant adherence to IT operational and capital budgets.
Direct, manage and supervise outsourced administration of datacenters, internal network, IT staffing and client-facing SLAs (service level agreements).
Boosted productivity by 80% and minimized expenses throughout all datacenters 30% by updating networking and server equipment.
Exercise strong attention to detail in negotiating and administering vendor contracts, preparing RFPs for quotes, and delegating due diligence.
Analyzed and clarified technology security standards and assembled risk mitigation program model after ITIL and COBIT frameworks.
Headed information security risk assessment program and led corporate and business unit technology teams in integrating risk assessment process into application development and client delivery activities.
Synergy Consulting LLC, New York, NY, 2000 to Present
- Assigned to complete risk assessments and audits of HIPPA, SOX and PCI controls for non-profit, small business and medical industry clients.
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Professional Experience continued
- Adhered to industry frameworks such as ISO 17799/27001, COBIT, and NIST 800 to effectively serve clientele with limited budgets and resources.
- Handled diverse projects requiring extensive proficiency in web development, servers, storage, databases, programming, networks and firewalls.
Publishers Clearing House (PCH.com), New York and Port Washington NY, 2000 to 2006
Manager of Networking
Successfully steered budget compliance and played a major role in decreasing annual fixed costs for web presence by 85+%.
Increased transactions by over 4,000% and grew revenues by 1100% to approximately $50M annually.
Tasked with ensuring 100% website site and overseeing SLAs of services pertinent to web operations.
Precisely evaluated security and implemented controls based on COBIT, ITIL, ISO7799 and NSA Control frameworks standards.
Employed proven multi-tasking expertise to schedule audit reviews, vulnerability scans, business continuity checks and system patch reviews.
Unified Technologies, New York, NY, 1999 to 2000
Manager, Windows Security Team NYC
Challenged with administering legal risk controls of web surfing for Board of Education initiative involving 1400 NT servers, 32 NT domains, and 900 locations.
Served as active team member in designing and implementing network, and designing and auditing Layer 7 web filtering content and proxies.
Managed NT forensic team on special client assignments such as vulnerability assessments and firewall access audits.
Graham Windham, New York, NY, 1996 to 1999
Associated MIS Director of Hardware and Telecommunications
Skillfully directed IT operations throughout childcare agency s central and 15 campus locations.
Pivotal player in developing GIS mapping application to match potential clients with closest resources.
Seamlessly consolidated remote technical staff, significantly enhancing efficiency and productivity.
Exhibited first-rate critical thinking capabilities in analyzing and identifying risk and impact of non-availability of critical systems; justified total campus upgrade and charged with overseeing 100% infrastructure and technology refresh agency-wide.
B.S. Degree in Legal Studies, John Jay College, City University of New York, NY
MCSE (Microsoft Certified Systems Engineer)
CISSP (Certified Information Systems Security Profession)
CISA (Certified Information Systems Auditor)
New York Information Systems Audit and Control Association
New York Information Systems Security Association
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Hiring Agent Name
I am currently seeking a challenging career opportunity in an IT management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you a substantial background in business and personnel management, proficiency in directing IT operations and projects, and the flexibility to expertly handle competing administrative, technical, and operational priorities with an unwavering commitment to accuracy, efficiency, and client satisfaction. To complement these qualifications, I offer solid organizational, troubleshooting, budgeting, analytical, and project management skills.
As a proactive contributor to your organization, you will find me to be a results-driven professional and stellar leader committed to supporting you in achieving your objectives through superior performance and an exceptional work ethic. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.
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