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yyyyyy x. yyyyyy                      0000 xxxxxx xxxx , xxxx , xxxxx 00000


career objective


results-driven, solutions-focused and detail-oriented professional seeking to contribute progressive financial analysis experience in a challenging and rewarding accounting role within a dynamic and successful business organization.




ø  offer over 11 combined years of solid experience within financial analysis / research, accounting support, and properties management roles, including expertise in vendor relations, administrative correspondence, and customer relations capacities.

ø  demonstrate sharp troubleshooting abilities and dynamic time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner.

ø  proficient at seamlessly blending strong decision-making abilities with solid leadership attributes, successful interpersonal relationship-building techniques, and exceptional written / verbal communication skills.

ø  excel within independent or team-based environments to meet and/or exceed all organizational objectives, along with effectively setting goals and developing action plans in order to achieve perfection in all professional and personal endeavors.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while contributing high quality, diplomatic customer / client services skills and a consistently commendable work ethic.


professional experience


job title?, pinnacle an american management services company, seattle, wa               2007 c present

ø  maintain responsibility for verifying and posting rental payments and miscellaneous bank-received / deposited income, including overseeing the property s checkbook, cash flow, and bank reconciliation activities.

ø  successfully monitor all market rent, gross potential rent (gpr), and security deposits, along with ensuring that unit rent matches both gpr and security deposits, and researching misapplied rent by validating monthly tenant delinquencies.

ø  proficiently monitor over-budget expenses on a weekly basis, as well as efficiently performing back-up functions on accounts payables as necessary.

ø  effectively prepare monthly financial statements to be sent to both owners and investment management personnel in a timely manner.


job title?, accounting quest (temporary agency), seattle, wa                                             2004 c 2007

ø  successfully researched, contacted, and reconciled vendor payments regarding outstanding account balances / refunds, as well as responding to customer and vendor inquiries in an organized and courteous manner.

ø  accurately researched and processed vendor refund checks due to cancellation, duplication, or invoice error, along with batching invoices, running bi-weekly checks, and monitoring / processing 100,000-invoice daily upload reports.

ø  ensured optimal levels of customer service at all times, including resolving all complaints in an efficient and effective manner to ultimately benefit both customer and company.


job title?, family life insurance group, seattle, wa                                                               1997 c 2004

ø  performed various accounting functions, including reconciling and posting paid premiums for over 200 lenders contributing over $1.5-million in monthly profits.

ø  efficiently prepared daily bank deposits, reconciled monthly financial accounts, created month-end and balance-specific reports, and drafted written correspondence to inform customers of existing balances and account statuses.

ø  proactively processed insured-based lockboxes and checks, generated commission checks to agents and lenders, and followed up with lenders regarding lost bills or billing questions to adequately ensure that payments were received in a timely manner.

ø  successfully executed collection calls / emails to customers and vendors in order to diplomatically collect delinquent monthly premiums, as well as updating all online accounting and customer-based records.

ø  assisted management with the effective orientation, training, and development of all incoming personnel.


education, computer skills, and professional memberships


extensive business / accounting / computer science coursework        south seattle community college

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