yyyyyy x. yyyyyy

5704 e. aire liber ave. #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile laser technician eager to contribute comprehensive aesthetician background toward actively supporting the employer in optimizing performance.

 

profile

 

• talented laser technician and aesthetician, offering solid and progressive experience in skin care, cosmetic laser treatments.
• expert in laser safety and protocol design, facilitating personalized program development and increasing treatment satisfaction.
• strong hands-on training in microdermabrasion, dermaplaning, waxing, hair removal, facials, and camouflage make-up.
• in depth experience in client-focused industries focused on delivering world class customer service.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• dynamic communication, organization, multi-tasking, and relationship management skills.

 

professional education

 

licensed aesthetician international academy of hair and aesthetics                                          date

 

certified laser technician imaj institute                                                                                       date

certified in tattoo/pigment reduction, hair reduction, vascular reduction, skin rejuvenation, ipl (photofacials), cellulite reduction, acne reduction, and microcurrent.

 

laser safety officer imaj institute                                                                                                 date

 

professional experience

 

imaj technologies                                                                                                           2007-present

qa manager/ service repair manager, 2008-present

• actively provide high end clientele treatments, as well as working with team to build a laser machine, servicing laser equipment and demonstrating equipment usage to students.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

instructor, 2007-2008

• skillfully instructed students in all aspects of laser operations and aesthetic services.

receptionist, 2007

• sharp business acumen and experienced in managing broad scope of operations, from scheduling appointment and calendaring to handling phone calls and managing files.
• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.