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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
rboyjake@bellsouth. net
career profile
accomplished sales manager with more than 6 years experience in the real estate and car rental industries. possess excellent analytical, supervisory, financial administration, and customer service skills. oversee profit and loss for a branch location to ensure sound fiscal operations.
career accomplishments
enterprise rent-a-car
promoted to branch manager in june 2008.
achieved status as top-selling branch manager 6-13 months and #2 three times.
increased profit from ______ in 2008 to ______ in 2009.
recognized and promoted 2 employees, 1 to the best of the best program and 1 from management assistant to assistant branch manager.
improved branch profitability by making 11 of the 12 months profitable as a branch manager.
successfully reduced branch overhead by over 1/3 compared to the previous fiscal year.
maximized customer service satisfaction rates from 64% to 90%.
tauriello & company real estate
helped win the 2004 small business of the year award from delray beach chamber of commerce.
coldwell banker
recognized as selling the most units to walk-in customers in a specific fiscal period.
successfully generated $1.8 million in sales, achieving rookie of the year .
professional experience
enterprise rent-a-car, branch manager, lake worth, fl 05/2006-present
supervise staff to ensure efficient operations and trained selected personnel for management posts.
oversee financial programs to run the business as cost effectively as possible.
cultivate strong client relationships to gain repeat business while providing superior customer service.
research market trends to determine optimal business opportunities in the region and also provide competitive analysis.
tauriello & company real estate, realtor, delray beach, fl 09/2003-05/2006
delivered world-class customer service by actively working with clients to maximize results of property purchase and sales transactions.
conducted market research to locate new listings and acquire them for showing.
provided customer service and follow-up to fulfill customers needs, leading to high satisfaction levels, customer loyalty, and lucrative leads/referrals.
city oyster, server, delray beach, fl 04/2000-05/2006
coldwell banker, realtor, boca raton, fl 08/2002-09/2003
gainesville ale house, server, gainesville, fl 05/1996-12/2000
education
university of florida, gainesville, fl, bachelor of science in public relations, 1996
certifications
completed napsr pharmacology/pharmaceutical sales training program, 04/2006
cpnr number-551432006
completed enterprise rent a car management training and mark leader sales training programs
florida real estate license
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
rboyjake@bellsouth. net
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a sales management capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include spearheading sales through innovative marketing and customer relations methods while supervising sales staff to ensure periodic revenue goals are met.
some key achievements include:
improving branch profitability by making 11 of the 12 months profitable as a branch manager.
successfully reducing branch overhead by over 1/3 compared to the previous fiscal year.
maximizing customer service satisfaction rates from 64% to 90%.
successfully generating $1.8 million in sales, achieving rookie of the year .
to complement this background, i offer a bachelor of science in public relations as well as additional professional training in pharmaceutical sales and operations management.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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