yyyyyy x. yyyyyy 104-2065 wilson c montreal, quebec h4a 0a3
results-driven individual eager to develop career in merchandising, marketing, relationship building, team building, advertising, customer service and analytical skill sets in a challenging assignment.
ø upcoming style coach diploma.
ø lifetime interest in fashion and apparel.
ø informal consultant in fashion and style to friends and colleagues.
ø trained eye for effective fashion innovation.
ø excellent potential for high-end department store or exclusive boutique merchandising.
ø expertise in communications and customer service.
ø over ten years of business background.
ø extensive marketing, business development and promotional experience.
ø particular focus on building relationships.
ø proven project manager and coordinator.
ø originate and launch individual/group marketing programs with focus on revenue expansion.
ø continuous achievement of ambitious revenue objectives in competitive market places.
ø establish and facilitate high dollar client relationships including account management.
ø adept at presentations to key decision makers.
ø record of progression to assignments of increasing responsibility.
ø consistently meet/exceed challenging business development objectives.
ø proven accomplishments in building market share and recognition.
ø notable facilitator and communicator.
ø comprehensive understanding of assessing business requirements and implementing solutions.
ø well-organized multi-tasker with strong detail orientation.
ø proficient in advanced business software applications including ms office suite.
ø trained in consumer client operations.
ø certification in sales and computer applications.
ø french and english linguist.
telus communications 2007 c present
front line care agent
recruited to perform communications and customer relations duties.
strong focus on building rapport while resolving client issues.
effectively close sales and process orders.
meldrum the mover inc. 2005 c 2007
inside sales coordinator
retained to identify and resolve sales/customer service issues.
delivered exceptional client support.
ensured coordination to achieve service requirement deadlines.
closed $30,000 sale encompassing complete-life-cycle service delivery.
alliance airlines 1999 c 2004
tasked with critical client relationship duties for this south african airline.
education/training/ organizational affiliation
daimlin college, johannesburg, south africa, certification in sales and computer applications, 1997
style coaching institute, uk/ireland, home study style coach diploma
additional training in integrated solutions support, client management, business communications, sales skills, order processing and billing.
rwanda convention association
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