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Yyyyyy x. yyyyyy                     0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                                                                                            

Results-driven leader eager to contribute dynamic operations management, team-building and interpersonal relation skills toward actively supporting the employer in optimizing operational performance.



Ø  Offer 15+ years progressive management experience in the transportation, logistics and distribution industries, with comprehensive background in administrative management and quality control.

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning/coordination and P&L administration.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively hire, train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, staff and clients.

Ø  Exceptional record of union avoidance and employee relations.


Key Achievements                                                                                            

Ø  Appointed Safety Committee Director and consistently maintained outstanding safety record with .31 accidents per million miles, compared to industry average of .90 accidents per million miles.

Ø  Successfully maintained union-free environment during all facility start-ups for five years as Director of Client Relations and accounts never missed a shipping deadline during tenure.

Ø  Directly managed all operations for third-party staffing company as the Director of Operations, providing 1,100+ employees to six national transportation accounts, with P&L accountability. 


Professional Experience                                                                               

The TFE Group, Inc. - Blacklick, OH                                                                               1984-2006

Senior Regional Manager (1997-2006)

  Contributed dynamic leadership skills in managing all human resource functions and account service for major transportation account with nine facilities located nationwide.

  Spearheaded diverse administrative activities ranging from staffing, training, mentoring and employee relations for 400+ personnel to payroll administration, personnel file maintenance and conflict resolution.

  Applied industry expertise and communication talents toward designing and developing effective new training programs.

Director of Client Relations (1992-1997)

  Proficiently oversaw and directed the start-up of distribution centers and pick-pack operations, with full accountability for coordinating layout and design of facility.

  Exhibited solid leadership qualities in mentoring, coaching and developing team of associates.

  Drafted and distributed employee handbook for reach client operation and established personnel, safety and loss prevention policies, quality and environmental standards, demonstrating exceptional operations management skills.

Director of Operations (1984-1992)

  Conducted comprehensive review and analysis of staffing, employee relations, attendance, production, safety and training to implement strategies to optimize productivity, efficiency and quality of services.

  Proactively forged and established key relationships and liaised with management, clients and vendors.


Military Experience                                                                                        

United States Air Force Reserve - Wright-Patterson AFB, Dayton, OH

& Rickenbacker ANGB, Columbus, OH                                                                           Year-2001

Air Freight Supervisor - Chief Master Sergeant

  Effectively coordinated and oversaw 25 Supervisors and up to 200 military and civilian personnel, supporting enterprise-wide operations.

  Relied upon to lend expertise toward actively mentoring new hires, playing a solid role in supporting the development of top-performing team members.

  Resourcefully train and evaluate dynamic personnel to optimize project support.



Associate of Applied Science in Business - Columbus State Community College (Columbus, OH)

Yyyyyy x. yyyyyy                     0000 xxxxxx xxxx , xxxx , xxxxx 00000













Hiring Agent Name


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I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.


From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive employee development processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results.  As illustrated by my career background, I have continually advanced in operations management, assuming increasing levels of responsibility for key clients and numerous employees.


As a member of your leadership team, I will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.







Yyyyyy x. yyyyyy




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